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Planet Ford

Spring, TX

4.5
1,798 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau. *Based on Ford New sales reports Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money. Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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20403 I-45

Spring, TX

77388

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Showing 1,798 reviews

August 11, 2020

Stopped by on a whim - one of the vehicles in the parking lot caught my eye. I was greeted by Rudy Gonzalez who was a breath of fresh air from the stereotypical car dealership sales people who can sometimes More

by Harold Henry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rudy Gonzalez
Sep 09, 2020 -

Planet Ford responded

Harold, thank you for stopping by and visiting Planet Ford in Spring. We are happy to read our inventory caught your eye and Rudy and our team was helpful. When you're ready, we will be here to help!

August 10, 2020

I was impressed with how Rudy Gonzalez worked with us to find the vehicle we wanted. He was tenacious and didn’t give up! Great job! More

by Jflaks024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Gonzalez
Sep 09, 2020 -

Planet Ford responded

What a great review! Thank you for choosing Planet Ford in Spring and letting us know you were impressed. We appreciate you taking time to share your review and letting us know that Rudy was so helpful. Should you need anything down the road, we are here to help.

August 08, 2020

Great customer service! They were able to help me get what I needed in my budget. Colton was amazing and understanding of my situation. He was very helpful. Great experience. More

by mmelidosian11
Recommend Dealer
Yes
Employees Worked With
Colton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Planet Ford responded

What a wonderful review. We thank you for Planet Ford in Spring. We're happy to learn that Colton and our award-winning team were helpful and you had a good experience. Should you need anything additional, please let us know.

August 08, 2020

The female answering phones was incompetent and rude. Took 4 calls to finally get someone in used cars on the phone. When I finally reached George, he was rude and wouldn't even listen to a cash offer.. More

by Kelly
Recommend Dealer
No
Employees Worked With
George Papios
Sep 01, 2020 -

Planet Ford responded

Kelly, thank you for reaching out to share your feedback. We would like to look into this, but it would be helpful to have the full name associated with your inquiry. We always strive to work with our customers to help them find a great vehicle at a great price. Our management would like to look into your concerns. Please e-mail social@planetford45.com with your name and any additional details so we may share with our team for additional review. Thank you,

August 07, 2020

Great experience! Rudy is a very nice salesman. He showed us a lot of choices and he gave us the best deal and what we wanted! Thank you More

by igso7
Recommend Dealer
Yes
Employees Worked With
Rudy Gonzalez
Sep 08, 2020 -

Planet Ford responded

We are pleased to read you had a great experience at Planet Ford in Spring. Thank you for letting us know Rudy did a wonderful job and helped you get an awesome deal, If you need anything down the road, we are always here to help.

August 07, 2020

Rudy Gonzalez was a huge help and worked to get us the deal we were looking for! He made sure to follow up and follow through on every single file promise he made. Great communication and found us that gr More

by Angelawilliamson2017
Recommend Dealer
Yes
Employees Worked With
Rudy Gonzalez
Sep 08, 2020 -

Planet Ford responded

Angela, thank you for choosing Planet Ford in Spring, and for letting us know you found a great truck at a great price. We are pleased to read that Rudy and our award-winning team were helpful and you had a good experience. Should you need anything additional, we are here to help.

August 06, 2020

Rudy Gonzalez is still actively looking for a jeep for me. He calls or sends me texts of current inventory.always going the extra mile. More

by AlfredP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Gonzalez
Sep 08, 2020 -

Planet Ford responded

Alfred, thank you for shopping Planet Ford in Spring. We are pleased to read that Rudy is helping you find the right vehicle for your needs. We are always happy to go the extra mile to ensure our customer's total satisfaction.

July 28, 2020

Excellent service. Rita doesn't give the runaround. She is straight to the point with great knowledge and likable humor. Buy your next ford at Planet Ford. You won't be disappointed with staff and pricing. More

by Davidwellborn6958
Recommend Dealer
Yes
Employees Worked With
Rita Bernardino
Jul 31, 2020 -

Planet Ford responded

David, thank you for sharing your excellent review. WE are happy to read that Rita and our team were knowledgable and helpful. If we can do anything to assist you further, please do let us know.

July 27, 2020

Ford may be the underdog to many, but that's only because Ken Miles might have been too intimidating, and too much of a threat. I love Ford. Many options and built tough. Sales Consultant, Rita Bernardino de More

by Davidwellborn6958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rita Bernardino
Jul 31, 2020 -

Planet Ford responded

David, we love Ford too, and appreciate you taking the time to share your experience. We are happy to read that Rita and our team did a 10-star worthy review job in assisting you with your auto needs. Please do let us know if we can ever be of any additional assistance. We are always here to help.

July 16, 2020

Unbelievable Exceptional Alex Campos Alex at Planet Ford not only went the extra mile, he did so with a great attitude and no hidden agenda. I purchased new F150 King Ranch from Alex. Wit More

by Victor7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Campos
Jul 31, 2020 -

Planet Ford responded

Victor, congratulations on your new Ford F-150! We are happy to read that you had an exceptional visit and Alex did a great job assisting you during and after the sale. Should you need anything additional down the road, please let us know.

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