Platinum Auto Mall

I NEVER want to purchase a car from a dealership ever again based on my experience at KG Suzuki. The price we agreed on for my vehicle was $13,000. When all said and done, I paid over $24,000. I left the again based on my experience at KG Suzuki. The price we agreed on for my vehicle was $13,000. When all said and done, I paid over $24,000. I left the lot in my "new" car with a bubble in the tire, no sun visor, bent rims, and no air conditioning. They also gave me one set of keys that were broken in half and scotch-taped together. They are thieves and lie about anything and everything to move a car of the lot. I understand there has to be a certain degree of lying to sell cars, but they make a sport of it...Please, please, please never step foot in this dealership no matter how enticing the offer appears. It is a wonder how "xxxxxxx" Roger became a manager of any establishment. He has no idea how to treat a customer. His famous line, I noticed, is "I never said that". If you absolutely need to think about buying a vehicle from here, make sure to bring a recorder or a lawyer at least(not joking). More

These guys are utter con artists. First they added a $2,000 dollar 'reconditioning fee' to the advertised price of the car I went to look at (having originally asked for $2,900). They then convinced me $2,000 dollar 'reconditioning fee' to the advertised price of the car I went to look at (having originally asked for $2,900). They then convinced me to leave a $500 'fully refundable' deposit while they tried to work out an acceptable finance deal. Their finance 'package' involved trying to charge me $4,800 of fees as well as interest (fees & interest would've been more than the amount financed!). When I refused this and asked for my $500 back they demanded 10% of the cost of the car as a 'cancellation fee' - they even used the phrase 'and we get it', i.e. they clearly do this all the time. Lucky I paid the $500 on credit card and can get MC on the case! DO NOT GO NEAR THEM!! More

THE WORST DEALERSHIP EVER !!!! Drove 3hrs to buy a THE WORST DEALERSHIP EVER !!!! Drove 3hrs to buy a E350 which was listed on autotrader.com, called them right before leaving the house they said.. THE WORST DEALERSHIP EVER !!!! Drove 3hrs to buy a E350 which was listed on autotrader.com, called them right before leaving the house they said.. "don't worry we will hold for you" when I got there the car was nowhere to be found and I was told they could locate a similar car if I would give a 100% refundable deposit of $1000. Two weeks and several phone calls without any call back and reading lots of bad review decided to ask for a refund.. at which point was put on hold each time waiting for a manager who would NEVER pickup the phone. Once I was on hold for over 45mins !! Now I am working with my credit card company to get my $$$ back. BEAWARE OF THESE xxxxxxxx !!! More

This dealer is a good dealer to do business with. I got my car and have had no problems so far. The interest rate was fair and the car was immaculate. I will buy a car from these guys again and recommend a my car and have had no problems so far. The interest rate was fair and the car was immaculate. I will buy a car from these guys again and recommend all my friends as well to this dealer. My wife is going to need a car soon and she had her eyes on one of their Mercedes E350's that they had. The manager even gave me a coupon for a free oil change. More

It has nothing to do with the salesperson. It has something more to do with how the company was run. I was very unfortunate to come to this place and tried to trade in my car. It has been 2 days an something more to do with how the company was run. I was very unfortunate to come to this place and tried to trade in my car. It has been 2 days and I still have no deal. The financing terms were very questionable, internet prices of the cars were false - they add at least $2,000 - $3,000 (even to another who wanted to buy a car in CASH!). Don't be fooled by the prices they have online, it only to lure customers into their dealearship. Steer clear of this place. More