Platinum Chevrolet
Santa Rosa, CA
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Customer service John likes to personally assist his customers after the service is complete to fully explain the situation rather than simply getting them out the doo John likes to personally assist his customers after the service is complete to fully explain the situation rather than simply getting them out the door. I appreciated that. More
Great thank you Oscar! Thanks for everything Oscar! You went above and beyond to make sure we got what we wanted. We will definitely tell our friend about you. Thanks for everything Oscar! You went above and beyond to make sure we got what we wanted. We will definitely tell our friend about you. More
Comprehensive Everyone was so helpful, and I definitely felt that there was a TEAM helping us make a good choice and learn about our new electric care. Thank you! Everyone was so helpful, and I definitely felt that there was a TEAM helping us make a good choice and learn about our new electric care. Thank you! More
Friendly, Honest Service Oscar and the rest of the Platinum Chevrolet team are amazing! They take care of you and make you feel like you are the most important customer. Oscar and the rest of the Platinum Chevrolet team are amazing! They take care of you and make you feel like you are the most important customer. More
Excellent Dropped in to see if they had a replacement part in stock..Service team got me right in and took care of my issue.. had a courtesy shuttle to and from Dropped in to see if they had a replacement part in stock..Service team got me right in and took care of my issue.. had a courtesy shuttle to and from home... easy and courteous driver. used my gun royalty voucher and got the service down quickly and efficiently More
excellent Jenn Pearsall, along with Platinum Chevrolet service dept., is the reason I return for service. I have known Jenn for over 20 years. I trust her kno Jenn Pearsall, along with Platinum Chevrolet service dept., is the reason I return for service. I have known Jenn for over 20 years. I trust her knowledge, honesty and thoroughness. I know my car is in good hands. More
In, out no surprises This was a standard service and I appreciated knowing the exact procedures and price before we began. A minor glove box issue was fixed without cost, This was a standard service and I appreciated knowing the exact procedures and price before we began. A minor glove box issue was fixed without cost, too. This is a good example of their attention to detail and service. More
Good experience Everyone was very helpful and tried to get us the best deal. They were polite and the overall experience was good. The only downside was that we were Everyone was very helpful and tried to get us the best deal. They were polite and the overall experience was good. The only downside was that we were there for 6 hours trying to get approved for a loan, once we were approved everything went smoothly. More
Platinum Chevrolet is fabulous! David and his team are extremely knowledgeable and made sure I received exactly what I wanted. I can’t say enough wonderful things about Platinum Chev David and his team are extremely knowledgeable and made sure I received exactly what I wanted. I can’t say enough wonderful things about Platinum Chevrolet and their professionalism, honesty and care for the customers needs. Even the owner stopped over to introduce himself and make sure all my needs were met. Thank you Platinum. More
Tommy Meehan was great! Just let me say that Tommy Meehan was very friendly and accomadating. He made the experience stress free. I would tell anyone to go see Tommy! Just let me say that Tommy Meehan was very friendly and accomadating. He made the experience stress free. I would tell anyone to go see Tommy! More