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Platinum Chrysler Dodge Ram Jeep

Terrell, TX

4.6
309 Reviews
Platinum Chrysler Dodge Ram Jeep in Terrell, Texas! Experience Standout Car Shopping at Platinum Chrysler Dodge Ram Jeep Serving Terrell, Garland, Mesquite, Rockwall, and beyond! Providing you with new and used cars, along with parts and service is our focus, at Platinum Chrysler Dodge Ram Jeep. We want to give those in Terrell and others we serve in Garland, Mesquite, Rockwall an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Chrysler, Dodge, Jeep or Ram model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. We proudly serve drivers in Dallas, Garland, Greenville, Mesquite, Plano, Richardson, Rockwall, Tyler, and beyond!
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65 Spur 557

Terrell, TX

75160

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Showing 309 reviews

November 07, 2019

What an absolute disappointment. I took my Ram 3500 in because it was throwing a code I couldn't clear. First of all they charged me $280 to plug their diagnostics in and tell me what More

by Harviticus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edwin, Jason
November 04, 2019

Had a ticking in the motor so on Day 1 dropped the car off. Day 2, Did not hear from the service writer so I called, only to be told he wasn’t there. No one else could tell me the status of my car, and so More

by T
Recommend Dealer
No
Employees Worked With
Edwin, Jason
November 02, 2019

I had a great experience purchasing my new Jeep Grand Cherokee from Platinum. Everyone was very friendly, courteous, and worked hard to make sure my new car was exactly what I wanted. Terry did an awesom More

by Cheryl
Recommend Dealer
Yes
Employees Worked With
Terry Hartsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Johnson
Nov 18, 2019 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for taking the time to give me a review if there is ever anything you need in the future please feel free to give me a call. Wesley Etheridge (903)477-4248

October 28, 2019

Platinum offers the best service when purchasing a vehicle I have ever experienced. The sales person drove at least 2 hours to let me test drive a vehicle back to the dealership the next day where I More

by EastTexasLady
Recommend Dealer
Yes
Employees Worked With
Jay Dhanani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley. Best sales 5 Star, David Barrera
Nov 18, 2019 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for taking the time to give me a review if there is ever anything you need in the future please feel free to give me a call. Wesley Etheridge (903)477-4248

October 23, 2019

Purchase of a 2019 Jeep Grande Cherokee limited X Great team work at this dealership. They were straight forward with from pricing of vehicle to my financing. I live roughly about 500 mile away from t More

by Hector S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker Gladney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Ramos, Scott Moore, Tae
Nov 18, 2019 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for taking the time to give me a review if there is ever anything you need in the future please feel free to give me a call. Wesley Etheridge (903)477-4248

October 13, 2019

Bait and Switch at its finest I found a truck online, autotrader, and then viewed the truck on Platinum's website. The truck was exactly what i wanted so i wanted to proceed with t More

by Chris C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Beck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
October 11, 2019

Wonderful experience They did a wonderful job, did have an issue after first repair, they rechecked reworked for no charge so far so good.they even drove me home and picke More

by Troe
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike and Edwin in service, Eddie the porter gave ride home.
Oct 12, 2019 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for taking the time to give me a review if there is ever anything you need in the future please feel free to give me a call. Wesley Etheridge (903)477-4248

September 20, 2019

Great Customer Service willing to go the extra mile This has been my 2nd purchase in a year with this dealership and they always go the extra mile to make a purchase happen without forcing you into a de More

by Shaun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Dhanani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will and Lyle
Oct 12, 2019 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for taking the time to give me a review if there is ever anything you need in the future please feel free to give me a call. Wesley Etheridge (903)477-4248

September 02, 2019

No pressure and friendly. Wesley Etheridge... Knowledgeable, friendly and accommodating. I have bought 6 new Mopar Vehicles. This has been my best experience so far!! It was More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2019 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for taking the time to give me a review if there is ever anything you need in the future please feel free to give me a call. Wesley Etheridge (903)477-4248

August 27, 2019

Best Dealership experience I have ever had. Nothing but good things to say. From the very start Platinum had better pricing and better communication than most dealerships I have dealt with. Once More

by MattdBertrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Barrera
Sep 02, 2019 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for taking the time to give me a review if there is ever anything you need in the future please feel free to give me a call. Wesley Etheridge (903)477-4248

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