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Platinum Chrysler Dodge Ram Jeep - Service Center

Terrell, TX

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43 Reviews

43 Reviews of Platinum Chrysler Dodge Ram Jeep - Service Center

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November 20, 2020

Service dept was accommodating to my schedule. Did exactly what I needed and wanted. Very friendly and helpful. Answered my questions and brought my truck out cleaner than it went in More

by JA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Vigil
Nov 24, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

October 30, 2020

Upon arrival to the service department I was immediately greeted at my car. Ron walked me through the process of my visit and gave me a tour of the available waiting area. More

by Kphilv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron
Oct 30, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

October 26, 2020

great work guys, took my car in for routine service, they had me taken care of quickly and effectively, thanks for the recommendations and the service, great team More

by lsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

October 10, 2020

I was treated great and they handled the job I needed to take care of I will definitely bring my Jeep back to be taken care of and thanks to mike my service writer More

by Stonedude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service
Oct 10, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

October 01, 2020

Customers are treated with the upmost respect and you are kept in the loop during whole process will your vehicle is in their shop. State of the art facility. More

by antoniohayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Woodall.
Oct 06, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 18, 2020

Great service. They had me in and out in no time. The service waiting area was well stocked with drinks and snacks. It was clean. More

by Michael.knotwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 04, 2020

Very nice new dealership. They had my car for 10 working days, they said there was a delay in the parts, but they estimated 2-3 days when they finished the quote. They didn’t bother to call me and let me k More

by John pearl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron
Sep 05, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review. I am so sorry for the delay in the parts coming in and your wait to get your vehicle back. We will definitely address the follow up process. If you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 02, 2020

They repaired the recalls on my truck. They were courteous and prompt. Michael Weldon handled everything from setting the appointment to the settling of the final paperwork. He even helped me find More

by Janetteprox.jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Weldon
Sep 05, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

August 22, 2020

I recently had my 2016 ram in for service on my rear axle pinion bearings and bent axle shaft. The service was excellent from the start to the finish and my truck was finished and ready to pick up much soone More

by Deckartist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Vigil & Kyle Youngblood
Aug 24, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

August 19, 2020

It was a very good experience.Friendly profesional . It was a very good experience. Friendly profesional . The best part is my guarantee cover it all and the time my care spend there it was less than I More

by Achaheine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 21, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

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