Platinum Volkswagen

I was most impressed with Platinum VW from the first moment I came in to the dealership. I was warmly greeted by the owner, Josh, who then referred me to the proper people who were most helpful and eff moment I came in to the dealership. I was warmly greeted by the owner, Josh, who then referred me to the proper people who were most helpful and efficient with no hassles or pressure. My salesman, Joe Riccobene, showed me various cars and advised what would be the best car for me. I decided on the VW Jetta. Financing was a breeze. Rob Sedrish, Finance Manager, put a lease package together that was best for me. I had done much comparison shopping and found Platinum VW to be the most efficient and friendly dealership to work with. I felt no pressure and I had my leased Jetta in less than a day. My old Pontiac Lease Turn-in was also handled by Platinum - so this was one stop shopping. I am most impressed with the dealer and the experience. I plan on continuing to be a part of the Platinum VW family from here on in. Thank you for the best lease experience I have ever had. More

The minute I walked into Platinum Volkswagen, I could tell this would be the place I would purchase my car. I felt very comfortable there. Al Toussaint asked me if I had any questions without being pushy tell this would be the place I would purchase my car. I felt very comfortable there. Al Toussaint asked me if I had any questions without being pushy. He was very informative and had a pleasant demeanor. We went ahead and purchased a Golf Tdi. I love the vehicle. One of the gentleman took his time with me explaining all of the features my new car had. I was very impressed with everyone there. Highly recommend Platinum. More

I was very pleasantly surprised that from the beginning to the end I had a great experience shopping for a car at Platinum VW. In my past car buying experiences I have had pushy and condescending salesmen to the end I had a great experience shopping for a car at Platinum VW. In my past car buying experiences I have had pushy and condescending salesmen. Dave on the other hand was always a gentleman and easy to deal with. I liked that I was able to email questions almost daily, and he or Deanna would respond promptly and concisely. I never felt ignored and I really appreciated that. More

Best dealer I ever had. After 15 years leasing cars this was by far the most honest, friendly and hassle free dealer. I had a budget, I did not think they will match it after being declined by a near by VW was by far the most honest, friendly and hassle free dealer. I had a budget, I did not think they will match it after being declined by a near by VW dealer but they did, right from the beginning, no games, no gimmicks, no last minute surprises, I got more than what I expected. I was a little undecided about the color to choose but with David Quintero (sales rep) everything went through easily. I highly recommend this dealer but more specially to work with David Quintero, he is the best, he would do anything possible to accommodate you without a hassle, he will give you facts and his honest opinion, not what you want to hear. Thanks David, God bless you man ! Julio Baudet More

This makes 4 VW's I have leased and now purchased from Doc. It actually makes number 5 for I leased my first from another dealer. Doc is a great sales man but most importantly displays an honest interes Doc. It actually makes number 5 for I leased my first from another dealer. Doc is a great sales man but most importantly displays an honest interest in my needs for the right car. I feel trust and I'm not pushed into something I don't really want. When he says he'll call he does. I also find his extra "fund raising" a wonderful addition to your dealership. It says a lot for how you treat your workers which is important when dealing with the entire organization. Happy Holidays to you all! More

I have purchased many vehicles over my lifetime. The majority of the time, the experience was like a visit to the dentist; much discomfort and had to pay for it too. This is why i have to write about m majority of the time, the experience was like a visit to the dentist; much discomfort and had to pay for it too. This is why i have to write about my most recent purchase and more specifically, regarding the sales rep i dealt with. Joe Riccobene treated us with respect and like we were actual customers, not like he was doing us a favor by assisting us! Being a female, it's been awful having car dealers (including service dept personnel) talk down to you. Because of this, i have always brought a male with me when car shopping - even though the vehicle was for my use and was completely up to my choosing. Joe made me feel like i didn't need to bring my husband along. He was honest and i believe very fair on both the vehicle sales price and trade in value. i would not hesistate to refer people to Joe Riccobene and Platinum Volkswagen. More

Sales experience was extremely professional. Joe was the consumate salesman, evaluating the reason for my vist, presenting the values and benefits of the vehicles and the brand, and working out a beneficial consumate salesman, evaluating the reason for my vist, presenting the values and benefits of the vehicles and the brand, and working out a beneficial deal. The showroom while bright and pleasant, seemed overly cramped, but presented the vehicles in a positive light. Overall, I would and did return to purchase another vehicle here. More

I walked into the service station without an appointment, and i was seen immediately by a consultant. It had been raining and one of my wiper blades had gone bad. Within 5 minutes, the consultant (John) was and i was seen immediately by a consultant. It had been raining and one of my wiper blades had gone bad. Within 5 minutes, the consultant (John) was outside in the rain checking to see if maybe it was a quick fix. Turns out i needed more than just a blade but John assured me it would be fixed in no time at all. They offered me some coffee, i grabbed a newspaper and within an hour my car was ready. I gave high reviews because of the outstanding customer service. More