Back

Platinum Volkswagen - Service Center

Hicksville, NY

not yet
rated
146 Reviews

146 Reviews of Platinum Volkswagen - Service Center

Sort by
October 18, 2011

I went to Platinum VW for my service because I was tired of going out of my way to my usual dealer. The customer service was exceptional. They were able to accomidate me immediately despite me having no pri More

by contraclockwise
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : N/A
March 03, 2011

Lou is one of the most accomodating salesmen I have ever dealt with. Besides making every effort to make a very easy purchase, he is an extremely pleasant person to do with business with. Our 2009 Jetta w More

by CarolPressman
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lou Lagnese & Service Department
February 20, 2011

Very good. The service manager was accommodating. When the service manager called back he was very pleasant and stated he would take care of all that needs to be done. I'm excited to get everything done More

by RachelSteph12
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service mannager
January 27, 2011

On January 26th, just before another huge snowstorm was about to hit Long Island, and in the middle of a rainstorm, my windshield wipers stopped working. I called and asked if I could come in on an emerge More

by joanne gumo
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Grossman, Service Consultant
December 01, 2010

I walked into the service station without an appointment, and i was seen immediately by a consultant. It had been raining and one of my wiper blades had gone bad. Within 5 minutes, the consultant (John) was More

by blkgti
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Grossmann
November 15, 2010

I needed a new muffler on a classic vw, brought it into Platinum and got a call later in the day a part was missing (I had supplied the muffler to expedite service). Anyway, after a search, I was able to More

by footenoter
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
john
...
15
141 - 146 of 146 results