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147 Reviews of Platinum Volkswagen - Service Center
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February 08, 2018
Even the coffee was excellant! At this point it's like visiting an old friend. John Grossman and the entire staff always do the right thing and the WiFi was working great as well. At this point it's like visiting an old friend. John Grossman and the entire staff always do the right thing and the WiFi was working great as well. Thanks for the coffee mug. More
by DaveO
Helpful January 31, 2018
Excellent They are so good I asked if they would service my BMW, too. They did just as good a job, used the right parts and got it done faster and cheaper than They are so good I asked if they would service my BMW, too. They did just as good a job, used the right parts and got it done faster and cheaper than the BMW dealer! Always call Platinum! More
by Paulzilla
January 31, 2018
Great Service New Management = Excellent Service Everyone was pleasant from the time of write up to speaking with an Advisor and also when picking up my vehicle 5 New Management = Excellent Service Everyone was pleasant from the time of write up to speaking with an Advisor and also when picking up my vehicle 5 stars ! More
by DM
Employees Worked With
January 24, 2018
Wonderful team at platinum VW Without a doubt would I recommend Platinum Volkswagen to anyone. You don’t have to stress about your viechle in the wrong hands. Everyone there is hig Without a doubt would I recommend Platinum Volkswagen to anyone. You don’t have to stress about your viechle in the wrong hands. Everyone there is highly experienced and know the answer to any question you could have. I’ve brought my beetle here when I needed a new oil pan, rotors and breaks that other dealerships have skipped over almost ruining my car. Dave, whom I always deal with is wonderful and always makes sure you know what is happening with/to your car and explains in detail. Good job, guys ! More
by SIngenito
Employees Worked With
David Martinez
January 19, 2018
I was very low on oil and in need of inspection unknowns I o I was unaware Of low oli till light came on me grossmsn was do kind to service for me and also noticed my inn spect ion was expired I am so satisfied I was unaware Of low oli till light came on me grossmsn was do kind to service for me and also noticed my inn spect ion was expired I am so satisfied with this dealership More
by Goodmins1
Employees Worked With
January 11, 2018
Great service The advisor Steve helped me with the diagnosis and it was great overall. Good and professional service. The staff was friendly and the diagnosis was d The advisor Steve helped me with the diagnosis and it was great overall. Good and professional service. The staff was friendly and the diagnosis was done in time and thoroughly explained. More
by Chat2018
Employees Worked With
January 05, 2018
Toureag 2008 battery change and oil Much too high on labor olus instead of maybe just 1 hour I was called back to say it will take longer. The car also had a recall fir fuel pump issue a Much too high on labor olus instead of maybe just 1 hour I was called back to say it will take longer. The car also had a recall fir fuel pump issue and the part was.not available. Yhe car was returned the next day kate in the afternoon, At the end I was tikd.over the phone that the ture pressure sensors are all gone whereas when I dropped.the car the were working and.showed low pressuee only on one tyre. The service person told me that they will ccost $100 each and.offcourse $135 per hour of labor. I felt being ripoed off. Sorry but this is my real feeling More
by hamzain2
Employees Worked With
December 27, 2017
Great Service This was a great experience. Service personal were great. Car was completed on time and they even washed it. Great experience. Wlil buy My next cas This was a great experience. Service personal were great. Car was completed on time and they even washed it. Great experience. Wlil buy My next cast there again... More
by kjzcpa85190
Employees Worked With
December 27, 2017
Great experience Great service, will be back again. John Grossman went out of his way to accommodate my appointment even though I was 30 minutes late. He was very acc Great service, will be back again. John Grossman went out of his way to accommodate my appointment even though I was 30 minutes late. He was very accommodating and I appreciated that. More
by CristianLeric
Employees Worked With
December 26, 2017
Good experience The service rep took my concerns seriously and was courteous and professional. He checked everything I mentioned I needed checking. I would go there a The service rep took my concerns seriously and was courteous and professional. He checked everything I mentioned I needed checking. I would go there again. More
by Bbuser
Employees Worked With
