Pointe Buick GMC

After the initial inquiry, we heard back within a couple of days that no vehicles with the equipment we wanted were available within 250 miles. Ordering our new Acadia was quick and easy and it arrived at t of days that no vehicles with the equipment we wanted were available within 250 miles. Ordering our new Acadia was quick and easy and it arrived at the dealer within 30 days. We made an appointment to pick up the new car and they were ready and waiting when we arrived. No waiting, no hassels, and no high pressure sales. Pointe is all you could want in a dealer. More

When I was looking for a vehicle the salesmen were very informative and kind and easy to talk to. I visited several dealerships and this one was the only one i felt confortable at and did not feel pressure informative and kind and easy to talk to. I visited several dealerships and this one was the only one i felt confortable at and did not feel pressured.Jay answered my questions and allowed me time to make up my mind,and allowed me to bring a couple of my children to come check out the car and ask all of their questions which he answered in the same polite manner he took with me. More

We are repeat customers to Pointe. The entire staff is very friendly and a relaxed atmosphere instantly welcomes us. Jay Mattox is who we come to see because of his wonderful "can do" attitude, expertise very friendly and a relaxed atmosphere instantly welcomes us. Jay Mattox is who we come to see because of his wonderful "can do" attitude, expertise and knowledge. He leaves no stone unturned during the purchase process and patiently, thoroughly explains all the gadgets and upgrades our new vehicle has. We just bought a 2011 Sierra and it was the best deal we've ever gotten on a vehicle. We also had extras added on (Rhino bed liner, tonneau cover and running boards) which the service staff had completed very nicely. The owner, Larry Davis introduced himself to us, chatted, and impressed us with the pride and confidence he has in his dealership, people, and product. More

The folks at Pointe make purchasing a vehicle painless. They handle everything professionally and are friendly and accommodating. And once the deal has been made, the service continues through with mainte They handle everything professionally and are friendly and accommodating. And once the deal has been made, the service continues through with maintenance and service issues. It is great to have this dealership so close to our home. More

This is the best dealership that I have ever visit. The Salesmen are very friendly and helpful. I have never known a owner to be so personable with his customers. They make you always want to continue doi Salesmen are very friendly and helpful. I have never known a owner to be so personable with his customers. They make you always want to continue doing business with them. I have leased four vehicles from this dealer. More

What a great experience. After my second visit to Pointe What a great experience. After my second visit to Pointe GMC my wife & I were sold; not just with the vehicle but the whole dealer-ship. Kevin, Ja What a great experience. After my second visit to Pointe GMC my wife & I were sold; not just with the vehicle but the whole dealer-ship. Kevin, Jay, John & the owner Larry Davis are very friendly & personable. They made our experience like no other dealer. Very knowledgeable about all aspects of the vehicle you are purchasing as well as any changes regarding registration & the inspection sticker. They did everything possible to suit our finances. Plus we were also introduced to the service manager Ed who was just as friendly as the rest of the gang. Thank you very much for a great vehicle buying experience. Mark & Marianne More

Jay was the best sales man I have ever had and he found exactly what I was looking for and the payment that I needed. He was nice, understanding, and overall a great person. But most important he was not p exactly what I was looking for and the payment that I needed. He was nice, understanding, and overall a great person. But most important he was not pushy!!!!!! Which is very important! I would recommend this dealership to everyone I know. More

Pointe Buick GMC was simply one of the easiest car buying experiences we have had to date (have purchased 8 new vehicles in the past 16 years from different dealers and car manufacturers). The staff was ext experiences we have had to date (have purchased 8 new vehicles in the past 16 years from different dealers and car manufacturers). The staff was extremely customer oriented. They made us feel as a valued customer from our first contact. We had been dealing with several other dealerships concurrently and more times than not the other dealership car sales staff made us fell as an annoyance when they were supposed to help us. Pointe Buick GMC staff took the time answer all our numerous questions and go over in detail the specifics of the entire car buying experiences from initial interest, to particular model questions, price negotiations, trade-in process and financing. The staff was also extremely responsive answering phone messages and e-mails promptly. All costs were laid out up front and very understandable. There was no uncomfortable pressure exerted from the sales staff. Instead of trying to push unwanted features and products on us, they took the time to listen to our needs and situation. At one point I stated to my spouse that “something must be wrong, this has been way too easy”. Picking up the new car and dropping of our trade-in was timely and efficient. All paperwork was ready, accurate and thoroughly explained (there were no hidden fees and the final price was actually lower that the initial estimate). The owner made it a point to come say hello, ask us about our experience, what could have gone better and sincerely thanked us for choosing Pointe Buick GMC. We initially chose to buy a car from Pointe Buick GMC from a pricing perspective as they offered the most competitive pricing package, but quickly learned that their customer service and honest commitment to customer satisfaction were truly impressive! We drove over 120 miles one way to buy a car from Pointe Buick GMC and would absolutely recommend to anyone the car buying experience, price and customer friendly atmosphere was absolutely worth the drive! Would recommend to the leadership at GM/GMC/Buick that they see for themselves how Pointe Buick GMC operates and have it emulated throughout their dealership chains. More

We went to Pointe to buy my new Acadia because we had such a positive experience a few years ago when we bought my husband's truck there. Since then, he has had no complaints on the service he has recei such a positive experience a few years ago when we bought my husband's truck there. Since then, he has had no complaints on the service he has received at the dealership. So, "If it aint broke, don't fix it!" Jay Mattox was the salesman we dealt with this time, and he was friendly, courteous, professional, and helpful in every way. He got me just the vehicle I was looking for! More

Overall, the service was excellent. Jay was friendly, informative, and went out of his way to help me find the car I wanted at the price I wanted. The service was also very fast. I did not feel pushed to informative, and went out of his way to help me find the car I wanted at the price I wanted. The service was also very fast. I did not feel pushed to buy a car and I was given a chance to really decide whether to purchase my car or not. I would definitely recommend Pointe (and Jay) to anyone interested in buying a car. More