When I called Pompano Ford to schedule an appointment for an oil change and tire rotation, I was told that I would have to wait 3 weeks for the next available appointment. This morning when I arrived at 8:40 am to drop off my car, I was asked if I had been informed when scheduling my appointment that I would probably have to leave my car there overnight. I did not expect them to work on my car immediately. I had planned on taking an Uber to work and coming back at the end of the day. Jeff Balaban told me that bringing my car here only served to get me into the que and did not guarantee that the oil change and tire rotation would be completed that day. I thought the waiting 3 weeks for the next available appointment got me into the que. To add to my confusion, there are multiple signs that theirs is a Quick Lube dealership. I have never known Quick Lube to be defined as leaving your car overnight for simple service. Submitting this review so that others might avoid my experience.