Porsche San Diego

Ridiculously Poor Services I bought a Cayenne at Porsche San Diego in September this year, with the 2019 registration fee paid. In October, I received the bill from DMV for the I bought a Cayenne at Porsche San Diego in September this year, with the 2019 registration fee paid. In October, I received the bill from DMV for the 2019 registration fee (due date 12/22/2018), which means the fee was not paid. I contacted the dealership immediately for this and they said they will take care. From October to December last week, I contacted the dealership several times for this because I still didn't receive the renewal sticker and was even told it was paid. What a lier!! As of today, December 15, 2018, the fee was still UNPAID! I don't know what's wrong with this prestigious brand name "Porsche?" Do you need more than 3 months to pay the registration fee? More

What a difference new owners make! I had previously been unsatisfied with Porsche SD service department and swore to never go back. Fortunately, I was in a situation where I had no choi I had previously been unsatisfied with Porsche SD service department and swore to never go back. Fortunately, I was in a situation where I had no choice but to use their service department. What a difference! They have apparently been bought out by a company that has very high standards as I would expect for a high end dealership. I was able to meet Garrett, the technician that worked on my car. He was polite and knowledgeable. The car was fixed right the first time and now I won't let anyone other than Garrett work on my car. What a pleasant surprise! Porche SD has my business again! More

Porsche SD Missed Opportunity & Lifetime Client Here's the email that was sent to the GM, Shawn Evans: We first visited your dealership the first weekend of May where we were greeted by one of yo Here's the email that was sent to the GM, Shawn Evans: We first visited your dealership the first weekend of May where we were greeted by one of your sales professionals, Michael Uchitel. We had an entertaining and informative conversation with Michael, ultimately ending with him sharing his contact information along with a request for us to contact him with a Porsche build code of what we were looking for (our ideal Porsche) and then we would set up some time with him to drive several of different variations of the 911s you had on your lot in hopes of settling on the perfect model. We were also interested in driving a Macan GTS, not available on your lot, so Mr. Ulchitel graciously offered to bring his Macan GTS into the dealership for me to drive on the day we test drove the 911s. Mr. Ulchitel suggested we give him notice and come on a weekday, in the early afternoon, when it was less busy at your dealership and this would give him an opportunity to get the Porsches warmed up and ready for their test drives. After much texting, bantering back and forth, we mutually agreed on Friday, May 11th @ 2 pm. We arrived at your dealership promptly, around 1:45 pm, so we browsed around and sipped on our bottled waters one of your salespeople offered us until we were hoping to be met by Mr. Ulchitel, who was currently tending to another client when we arrived but looked over at us, visually acknowledging our presence, and then continued with his clients. We continued to wait near Mr. Ulchitel's cubicle in an effort to ensure he could see us when 2 o'clock rolled around.... then 2:15, then 2:30. At 2:45 we left your dealer not having spoken to Mr. Ulchitel once. He did not ever come by and greet us and let us know he would be with us shortly, sorry his other client engagement was running over, etc. nor was there any sign of cars being warmed up and ready for a test drive like he had spoken of. We started to question ourselves and look back at our text history wondering if maybe Mr. Ulchitel thought we were meeting the following Friday; looking to give him the benefit of the doubt. We never heard back from Mr. Ulchitel that day inquiring what happened to us or did we need to reschedule nor did we hear back from him the following Friday (in case he got the Fridays mixed up). We even came into the dealership one more time, where the only thing he said to us was, "Hey, I know you guys!" with no follow-up or acknowledgment of the history we had with him previously - just the generic, "let me know if I can help you with anything...". We honestly felt as though we had been fooled by your stereotypical used car salesperson, which is the last thing I'd expect from a high-end Porsche dealership, such as yours. Fast forward a few weeks and as a fellow Porsche ambassador and enthusiast, you will be excited to hear we are the proud new owners of an amazing 2018 Targa 4 GTS in Chalk, which we paid cash for, and have ordered a second Targa 4 GTS in Miami Blue that is due for delivery in Q4, just in time for the holidays from one of your fellow Porche dealerships in SD County. It is unfortunate that your dealership will not be our dealership of choice here in SD County, but wanted to share the above in the event it can be a learning opportunity for your team. More