This was my first experience with this dealership, and it was a pleasant one all along. It started through internet search process, but after the first contact I had a real person aware of my needs, preferences and expectations. The process went through detailed explanation in person of the process of 'construction' to chain email correspondence while my wife and I weighted all our likings and put them down into a dream car on Porsche website, to placing the order and tracking construction and delivery. Finally last week the car was waiting for us, exactly as we wished it to be. All along, Robb was always there for us to answer any questions, stay after the closing time to discuss the worries we had and make right choices. Even after the car was delivered, he insisted that we will take his personal cell number -- and promised that he will keep helping us with any issues with the car if they appear.