Potamkin Cadillac Buick Chevrolet GMC

Do not worry about bad service anymore ,Potamkin will be closing lts doors very soon. And GM is too cheap to open a factory owned dealer like all the other manufacturers have. closing lts doors very soon. And GM is too cheap to open a factory owned dealer like all the other manufacturers have. More

Excellent She is very nice person, great conversation, all the time trying to help you , I’m very happy with her service and her professionalism , Thanks She is very nice person, great conversation, all the time trying to help you , I’m very happy with her service and her professionalism , Thanks More

Excellent Services Service department is super accommodating. Liza specifically goes above and beyond to make the process as easy as possible. The pricing is competiti Service department is super accommodating. Liza specifically goes above and beyond to make the process as easy as possible. The pricing is competitive as well. More

STAY AWARE LETS START BY SAYING I PURCHSED MY CAR NEW AND I ONLY GO TO DEALERSHIPS FOR REPAIRS SO I GET STRANDED IN NYC AND MY EXTENDED WARRANTY THAT IS AB LETS START BY SAYING I PURCHSED MY CAR NEW AND I ONLY GO TO DEALERSHIPS FOR REPAIRS SO I GET STRANDED IN NYC AND MY EXTENDED WARRANTY THAT IS ABOUT TO EXPIRE PAYS FOR A PORTION OF MY REPAIRS BECAUSE MY REP GAVE EYE GAUGING PRICES. NOT EVEN REAL BOOK TIME- I AGREED TO PAY THE DIFF IN PARTS AND LABOR JUST TO GET OUT THAT xxxx PLACE ASAP - (MIND YOU I HAVE $100.00 ONLY DEDUCTIBLE) BECAUSE THE RUN AROUND AND LACK OF COMMUNICATION I RECIEVED WAS BEYOND ME-- NOT EVEN WATER FOR CUSTOMERS - DIRTY COFFEE MACHINES - COFFEE NOT MADE- YUCK, I GOT TREATED BETTER AT VOLVO. I MEAN IF YOUR A FEMALE PLEASE KNOW A LIL ABOUT CARS SO YOU WON'T SOUND SO DUMB WHEN YOUR TRYING TO ROB SOMEONE. I CALLED MY WARRANTY CO AND THEY OFFERED TO MAIL THE PART OVER NIGHT BECAUSE THE PRICE WAS OVER THEIR LIMIT AND ALSO THE LABOR WAS NOT JUSTIFIED AND SO THEY WOULD ONLY PAY BOOK TIME W DIAG. NOW HERE IS MY FAV PART- THE PART MALFUNCTIONED ONCE I ARRIVED TO NORTH CAROLINA WHERE I AM STATIONED- NO IT GETS BETTER IT WAS MISDIAGNOSED- WAIT THEIR IS MORE - PART WAS REPLACED WITH AN AFTERMARKET AXLE- REBUILT FROM A JUNK YARD. NOW EXPLAIN WHY DID POTAMKIN MAKE ME PAY FOR THE DIFFERENCE FOR AN AFTERMARKET PART WHEN I OFFERED TO BRING MY OWN REBUILT FOR JUST 100.00 IF I BOUGHT BACK THE OLD PART? ON TOP MY EXT WARRANTY EXPIRED THE DAY BEFORE MY CAR STARTED MAKING THE SAME CLUNCKING NOISE- IT WAS THE SHOCK TOWER. WOW- DO U NOT ROAD TEST OR IS MANHATTAN SO BUSY WITH TRAFFIC IT'S TO MUCH WORK? I LEFT 3 VM FOR MR JAMAL AND HAVE YET TO CALL ME BACK AND AT THIS POINT I HOPE HE DOES NOT CALL ME BACK BECAUSE WARNING OTHERS TO STAY AWAY SATISFIES MY ANGER. LESSON LEARNED More

Long Time Standard I am dealing with this dealership since 1985. What was once a mad house tiger by the tail is now an effective and efficient service center. Liza Trill I am dealing with this dealership since 1985. What was once a mad house tiger by the tail is now an effective and efficient service center. Liza Trillo is most courteous and friendly, lets you wait for a quick oil change, never sells you stuff you don't need, and personally comes to tell you when your car is ready. More

Great service I brought my car in to be repaired. Mark Eusanio worked his magic and the car looks brand new. He is the greatest at his trade. This is not the first I brought my car in to be repaired. Mark Eusanio worked his magic and the car looks brand new. He is the greatest at his trade. This is not the first time I have brought my car to him for body work, and trust me Mark Eusanio is the only person that I will allow to repair my car. Thank you Mark Eusanio! More

Parts and Service Liza Trillo express excellent customer service and knowledge of the parts and services for my vehicle. I am very comfortable with her opinions and her Liza Trillo express excellent customer service and knowledge of the parts and services for my vehicle. I am very comfortable with her opinions and her attention to my concerns. More

MARK EUSANIO IS JUST THE BEST I have been with this dealership and dealing with Mark EUSANIO several times. He is remarkable in how he takes care of my needs. Things happen quick I have been with this dealership and dealing with Mark EUSANIO several times. He is remarkable in how he takes care of my needs. Things happen quickly and efficiently. More

Great This dealership is always very helpful and they get your work done as fast as possible. Liza Trillo is the nicest sevice rep. Would recommend her any This dealership is always very helpful and they get your work done as fast as possible. Liza Trillo is the nicest sevice rep. Would recommend her any day. More