Precision Acura of Princeton

After initially writing a positive experience at this dealership, I returned from a business trip and was able to review the received registration document along with the sales contract. Be prepared for dealership, I returned from a business trip and was able to review the received registration document along with the sales contract. Be prepared for the dealership to low ball you for the try, why, because I received the lowest end of the estimate garnered from NADA, KBB, Edmunds. I asked for more on my trade, I was offered a measly $500, my trade in vehicle sold in less than a week.Most recently, I asked the dealership for the overpayment made on the vehicle registration, they estimated $150 for a plate transfer, the official document from the State claims it was $89.50. A dealership employee denied the refund claiming no refund was due.Lastly, be prepared to review the quoted vehicle price you receive online, I received one price and 8 days later at the dealership, the price increased by $1,000. I asked an employee why, the response was because I received a manufacturer rebate. What?! The rebate is refunded to the dealership by the manufacturer, it has nothing to do with the price of the vehicle. The immature dealership employee sends me a nasty text message that they were sad/upset for receiving low marks. Really?! Why not tell the truth and stop misleading people. Grow up! More

I am a returning customer and just purchased my 2020 TLX Service was fantastic as usual. They treat me like family which is why I always come to Precision Acura I know that Eric Sebar will always give me th Service was fantastic as usual. They treat me like family which is why I always come to Precision Acura I know that Eric Sebar will always give me the best deal around. Don't take my word come and see for yourself. So thank you for making my day and providing such wonderful service. More

We normally dread the experience of going to a dealership to buy a car. We have to say that we were pleasantly surprised to find that this was the best dealership experience we've ever had. Very personable a to buy a car. We have to say that we were pleasantly surprised to find that this was the best dealership experience we've ever had. Very personable and cooperative people to deal with. No 2 hour brow beating or multiple trips to talk to the manager. We would have no problem doing business with Raj and the Precision Acura folks again. More

The Susan/Gus sales team were fantastic to work with while finding the right RDX model for me. They were receptive to my demanding schedule and even picked me up and drove me to the dealership to get my while finding the right RDX model for me. They were receptive to my demanding schedule and even picked me up and drove me to the dealership to get my new luxury crossover. More

I am a retuning customer at Precision Acura of Princeton and had a great experience renewing my MDX Lease. Gus, our salesperson was awesome! He listened to my concerns and was quite helpful and professional and had a great experience renewing my MDX Lease. Gus, our salesperson was awesome! He listened to my concerns and was quite helpful and professional throughout the entire process. I could have renewed my lease with another Acura dealership but decided to stay with Precision Acura of Princeton mostly due to Gus's superb customer service and the Sales and Service professionals. I love my 2020 MDX. Thanks again for making this a terrific experience! Great job Nicole in following up with me over a few months! More

We had the greatest experience,We had gone to Other Acura dealership to look around, but we came back to this one because the customer service and the people are very friendly , Raj was our sales pers Acura dealership to look around, but we came back to this one because the customer service and the people are very friendly , Raj was our sales person and he was the greatest. Not kidding. Very kind person and devoted his attention to us. We would definitely highly recommend this dealership again, and looking forward to the future, Thanks again for the great Experience !! And we love the Acura RDX More

I would like to praise this dealership and Mr. Andrew Jones for their courteous service and how they made the whole process of leasing a comfortable experience. All questions were answered with a genuin Jones for their courteous service and how they made the whole process of leasing a comfortable experience. All questions were answered with a genuine care for our satisfaction. More

Andrew was very helpful and made the effort to go above and beyond for what I was looking for! I highly recommend him, he was awesome! Thanks again! and beyond for what I was looking for! I highly recommend him, he was awesome! Thanks again! More

Loving the RDX! Gus was accommodating, knowledgeable, and not at all pushy. We'll be needing another car in a few years and will definitely be coming back to Precision Acura first! not at all pushy. We'll be needing another car in a few years and will definitely be coming back to Precision Acura first! More

Unbelievable level of customer service! In 36 yrs of buying cars I've never experienced such care/concern and attentiveness. Buy your Acura here! Every question answered, every phone call returned, ever buying cars I've never experienced such care/concern and attentiveness. Buy your Acura here! Every question answered, every phone call returned, everything I asked for was done and taken care of. If they didn't have an answer they got one for me! More