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Premier Chrysler Dodge Jeep Ram of Buena Park

Buena Park, CA

2.4
227 Reviews

7301 Artesia Blvd

Buena Park, CA

90621

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Showing 227 reviews

May 11, 2021

One of the service advisor name George San Martin is so unprofessional. Instead of greeting me "good morning, how can I help you?" but instead he greeted me "someone will be right with you, are you picking More

by nautirl
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
George San Martin
March 16, 2021

The dealership from the sales person Dennis and the finance man that helped us Mario were both excellent easy to work with, friendly and easy going. More

by JESSDAN08
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dennis and Mario
November 24, 2020

Just had my new 2021 Jeep Wrangler Rubicon delivered (to my door) & the whole experience from start to finish far exceeded my expectations.... I live in San Diego & had contacted a dozen other Dealerships More

by HICATX
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
BRAIAN ARELLANO
October 27, 2020

Customer service is top notch here in service. When my brand new Ram diesel had catastrophic engine failure and the manufacturer dragged their heels, the team here at Premier stepped up. Lou the service More

by ameliaevon
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lou, Moe, and Marcus
September 21, 2020

Definitely do not recommend this place. Montana the sales supervisor ran a hard inquiry on my credit without my authorization, I visited the dealer not to buy but to ask for an explanation for which Montana More

by Cvilla
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
No
Employees Worked With
Montana
August 04, 2020

I dont recommend this place specially talking to Montana the gm from premier chrysler very unprofessional and rude. they promise to paid the full balance for our trade in auto and they fail to paid a 3rd pa More

by alexsolano6870
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
No
Employees Worked With
Montana
March 20, 2019

Scam alert in service dept Car came in with a simple fix key fob had malfunctioned. I have a lifetime warranty thru mopar. Service will always say your problem is not covered, I More

by Octank714
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Marcos, Daniel flores
December 11, 2018

Understaffed Service Department & Poor Quality Control Poor management of dealership, highly understaffed service department and poor quality control. Appointment made for a Saturday, and only "1" servi More

by 1Herron1
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
No
Employees Worked With
Larry West, Rick Harris
February 27, 2018

Service department is great! The service department was understanding and helpful. George is the best! He understood that I have to drive a far distance when I come in for service More

by Jbenigno14
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
George
January 31, 2018

Trust worthy Friendly people, they will do whatever they can to have you go home with the car that you want. Love my Jeep Grand Cherokee limited More

by Jean
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Hector
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