First, I was charged $400 for a $65 sensor that was easily accessible to the mechanic. A day later the check engine light was back on, same code. I brought it back the next morning at the recommendation of George who said they would look at it for no charge. How generous. The definition of looking at it was to attach the code reader and tell me that, sure enough, same code. It was explained to me that they couldn't have it worked on that day, (although I brought the car in at 7:15AM on a Saturday) because the mechanic who originally did the "work" wasn't in and they were shorthanded. However, they could get to it on Tuesday or Wednesday of the next week. The car is not driveable or safe when the error condition exists. I was astounded at the lack of willingness on George's part to do anything to remedy the situation. Now I'm out $400, nothing has been done, the car is not driveable and I have been forced to go to another mechanic and pay even more money which I don't have..
At the very least I am flabbergasted and angry at the zero amount of concern to make it right and the fact that I have no car for the labor day weekend and perhaps no car to get to work the next week. Sadly I put my trust in people who gouged me and have no intention of rectifying the situation. No wonder car dealers and many mechanics have earned the reputations they have. They have taken advantage of an honest guy in a desperate situation who just needed to get to work for my first week at a new job. Premier Chrysler should be ashamed of themselves and I will make certain that I do everything in my power to spread the word about this deplorable lack of ethics and honesty.