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Premier Subaru

Branford, CT

4.8
2,930 Reviews
PREMIER SUBARU IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW SUBARU WE SELL PLUS SO MUCH MORE! Premier Subaru is one of America's largest and highest rated Subaru dealerships. Premier Subaru is recognized as an elite Stellar Care Dealer by Subaru of America. In addition, Premier Subaru is AAA Approved and has received the A+ designation by the BBB. Premier Subaru is open for sales 7 days a week and service/parts 6 days a week. The company has a staff of certified Subaru technicians to ensure that you are completely satisfied with our work. In addition, repairs are covered for 12 months/unlimited mileage. Premier Subaru has one of the largest inventories of new Subaru models and used Subaru models in the Northeast. In addition, our Certified Preowned Subaru models are all priced under Kelley Blue Book.
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155 North Main Street

Branford, CT

06405

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Showing 2,930 reviews

October 29, 2017

Great purchase experience- thank you Sean Gadar! Sean was a fabulous salesman from start to finish! He was courteous, respectful, informative and went well beyond the call of duty! He kept us inform More

by Satisfied Subaru Crosstrek Owner!
Recommend Dealer
Yes
Employees Worked With
Sean Gadar
Oct 30, 2017 -

Premier Subaru responded

Thanks so much for leaving us a positive rating! Come back and see us any time here at Premier Subaru in Branford! Sincerely, Bob Alvine, President / GM

October 29, 2017

Great experience from start to finish! While we were certainly not anticipating the need for purchasing a new car, life had other unexpected plans. We are very pleased with the purchase of More

by jltozfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nadine Mezzano
Oct 30, 2017 -

Premier Subaru responded

We greatly appreciate your 5 star review. I am happy to hear you had a great experience with us. Thank you for shopping at Premier Subaru in Branford & please enjoy your new 2017 Subaru Outback. Sincerely, Bob Alvine, President / GM

October 26, 2017

Horrible, simply horrible!! I was a Repeat customer looking to trade and purchase. Crass remarks, disrespectful, not at all helpful. Will never return, save your money and shop e More

by Premiersux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ted Astria, Dmitriy Naumovich
Oct 30, 2017 -

Premier Subaru responded

Thank you for your honest review. We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers & we greatly appreciate your feedback. Our General Manager wants to make this right for you. Please contact him directly at 203.643.1250 so that he can understand what transpired & correct it. Thank you.

Nov 01, 2017 -

Premier Subaru responded

Mr. Tucker/ Congratulations on your new car. However, we believe your review to be quite unfair. The vehicle you had owned was sold as a Subaru Certified Preowned Vehicle. You purchased the vehicle on 11-16-2016 and, had never returned to our dealership for service or otherwise (seemingly you had that done at a local quick change place). When you inquired about the warranty, our Business Manager sat with you and reviewed the terms and conditions of those warranties that accompany that vehicle. There are no deviations from those warranties to cover areas - otherwise not covered - as it is a manufacturer Certified Preowned warranty - something provided directly from Subaru, this included the fees associated with transfer or cancellation, as you were advised. As you know, used car prices vary greatly from dealer to dealer. Our prices are, on average, $2,000 UNDER Kelley Blue Book Retail. We provided you a trade value against your car above Kelley Blue Book Trade and, a sale price below retail. If we had vast amount of profits in the used car that you were looking at, we could have "shown" you more for the trade, but, our company doesn't work that way. Our company provides you with a realistic trade value compared to a realist - 95% of market average - trade price. As you also know, the dealership that you purchased your vehicle from does not participate in the Subaru Certified Program - so, vehicles are not reconditioned, nor, warrantied based on the program and criteria set forth by Subaru of America. Premier Subaru will not compromise certification quality on behalf of our customers. Best wishes in the future.

October 19, 2017

Fast, friendly, professional experience to buy my new WRX Ibrahim Shlash couldn't have made my 2018 WRX purchase any easier. I had a very specific color and trim combination I wanted and was about to drive do More

by ericjin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Zerbo, Ibrahim Shlash
Oct 20, 2017 -

Premier Subaru responded

Thanks for the great rating! We're glad you had such a fantastic visit with us and we look forward to seeing you again! Thank you for shopping at Premier Subaru in Branford. Sincerely, Bob Alvine, President / GM

October 18, 2017

Fast & easy I had come on this past Friday just to get an idea of what was available & also to test drive a few of the different models. Sean was great & very hel More

by PatL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Arsenault, Sean Gadar
Oct 19, 2017 -

Premier Subaru responded

Pat, thanks so much for stopping by Premier Subaru in Branford! We truly appreciate it and thank you for the positive rating. Sincerely, Bob Alvine, President / GM

October 17, 2017

Great sales person Sean was professional, courteous, knowledgeable and helpful. We never felt any pressure to make an immediate decision, as a result when we did finally More

by Bill123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Pomerleau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Gadar
Oct 18, 2017 -

Premier Subaru responded

Thanks for the great 5-star review! Thank you for shopping at Premier Subaru in Branford & we hope to see you back at the dealership soon! Enjoy your new vehicle. Sincerely, Bob Alvine, President / GM

October 16, 2017

Purchase of new Subaru Sean Gadar did an excellent job in guiding us through the purchase of a 2017 Subaru Imperza. He not only was knowledgable of the car and its options b More

by Robert Woods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Gadar
Oct 16, 2017 -

Premier Subaru responded

Thanks for the great feedback, Robert! We are so glad your recent visit to our dealership had you driving away completely satisfied. Thank you for visiting Premier Subaru in Branford. We look forward to working with you again soon! Enjoy your new 2017 Subaru Impreza. Sincerely, Bob Alvine, President / GM

October 16, 2017

Premier is always great. This is our 3rd Subaru from Premier. We jave always been been pleased with how they treated us. Dimitriy was very pleasant and helpful. Car is terr More

by Edward Mattison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitriy Naumovich
Oct 16, 2017 -

Premier Subaru responded

Edward, Thank you for being a loyal customer, we greatly appreciate it & welcome back! We are happy to hear you enjoyed your visit with us. Thank you for visiting Premier Subaru in Branford & we hope to see you again soon. Sincerely, Bob Alvine, President / GM

October 16, 2017

Best Subaru Dealership around!! I love my Subaru but what made the whole experience of buying this car AMAZING is Nadine. She is so professional, knowledgeable and thoughtful. I lite More

by Ldecossy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nadine Mezzano, Margarita Martinez
Oct 17, 2017 -

Premier Subaru responded

Hello, thanks so much for leaving us a positive review & rating. I am happy to hear you had an excellent experience with us. Come back and see us any time here at Premier Subaru in Branford! Sincerely, Bob Alvine, President / GM

October 12, 2017

Love my Subaru My last Subaru was ten years old and in such good shape I handed down to my grandson. I bought that one from Premier in Branford as well as this one. More

by Yogibear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Arsenault, Michael Moretti
Oct 12, 2017 -

Premier Subaru responded

Hello, thanks so much for stopping by Premier Subaru in Branford! We truly appreciate it and thank you for the positive rating! Sincerely, Bob Alvine, President / GM

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