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Premier Subaru - Service Center

Branford, CT

4.7
312 Reviews

312 Reviews of Premier Subaru - Service Center

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November 10, 2023

Great service, great people, reasonable prices. I will be returning to Premier for my 2017 Subaru Outback 3.6R Limited's service needs. More

by C. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Premier Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

November 08, 2023

Adam Davis was courteous and was keeping posted on the update of my car by talking and texting. More

by namath44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Davis
Nov 11, 2023 -

Premier Subaru responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 02, 2023

Excellent customer service and resolution to the issues with my vehicle by Service Advisor Dominic Santoli and Service Manger Brian. The facility is state of the art, clean and efficient, and a pleasure to More

by bag2247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Galaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Santoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Premier Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Premier Subaru. We hope you continue to choose us for all your automotive needs! Take care!

November 01, 2023

Idly efficient with state of the art technology. A helpful sales staff that always dealt with any problems bringing it to positive outcomes. An efficient and communicative service department, very a More

by Arnold Gorlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andi Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Pearlstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
La'Trell Alson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleanor Carrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jones, Maegan Collazo
Nov 03, 2023 -

Premier Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 26, 2023

Great service department. Helpful and candid. Made sure we were taken care of with a rental car appropriate for our family. More

by Evan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Premier Subaru responded

Hi Evan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 25, 2023

In the past week My wife & I brought both our Subaru's in for service & detailing. Cristal continues to be our inhouse advocate and makes sure all work is done to our satisfaction. If you are unhappy with y More

by artkatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Premier Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 19, 2023

dealer went beyond my expectation on this repair. facility is so clean and comfortable. repair was supposed to take 2 days but only took a few hours. they even washed my car when done! More

by smerzky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
La'Trell Alson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Koumoutseas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Premier Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2023

Absolutely a first class dealership. Superior facility, highly trained technical and support staff. Easy to schedule maintenance and car is always ready on time as promised. More

by richardj.sandor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Santoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Premier Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2023

Staff was polite, efficient, and provided excellent service . They are the best! Service was provided in a timely manner. More

by loisobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 28, 2023 -

Premier Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2023

This dealership is the nicest one I’ve ever been in. The people are the friendliest, and I mean all of the people. Inside the building is super bright with lots of day light coming into the showroom. Th More

by Mern PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael DelPeschio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gagliardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Premier Subaru responded

Mern Ps, we are very happy we could provide you with a positive experience! We hope to see you soon!

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