
Prestige Lexus of Ramsey
Ramsey, NJ
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Excellent service My service writer was Samantha Pelletier and she was helpful and detailed in her interaction with me. She told me what needed to be done, what could My service writer was Samantha Pelletier and she was helpful and detailed in her interaction with me. She told me what needed to be done, what could be postponed and how long things would take. I recommend her. More
My service experience I recently visited Prestige for my 10000 miles service and was met my Samantha. She was extremely courteous and made sure that the car was properly ch I recently visited Prestige for my 10000 miles service and was met my Samantha. She was extremely courteous and made sure that the car was properly checked and service as recommended. She is a pleasure to deal with. Thank you Samantha. More
A pleasant car buying experience. I went to Prestige Lexus because they had a large selection of recent pre-owned SUV's. We made an appointment and met our salesman MICHAEL MIDULLA. H I went to Prestige Lexus because they had a large selection of recent pre-owned SUV's. We made an appointment and met our salesman MICHAEL MIDULLA. He listened to us and showed us two cars that fit our needs. We made the deal and the paper work reflected exactly what we wanted. Everything was done in a very professional manner. More
Perfect service! Excellent and prompt service! Mr. Bowyer was very friendly and professional. He made sure that the problem with my car was dealt with swiftly . I was Excellent and prompt service! Mr. Bowyer was very friendly and professional. He made sure that the problem with my car was dealt with swiftly . I was beyond satisfied and would recommend Prestige Lexus to everyone. More
Professional Service Samantha assisted us during a routine service of our SUV, which had an oil leak. She went out of her way to ensure it was fixed soon, arranged us a lo Samantha assisted us during a routine service of our SUV, which had an oil leak. She went out of her way to ensure it was fixed soon, arranged us a loaner by moving some options around, and provided us periodic updates on the progress with options. The service personnel were also very courteous. Overall top notch service. Best Aarti Mohan More
Great experience! I am a new customer to Prestige and have to say I am beyond happy with my choice. Luckily immediately after calling the dealership Colin was the first I am a new customer to Prestige and have to say I am beyond happy with my choice. Luckily immediately after calling the dealership Colin was the first to help me on my search for a new vehicle. I was skeptical about getting a new car in general and if it weren't for Colin I probably wouldn't have. Colin made the entire process enjoyable and comfortable. The thing I truly appreciated was his honesty to often we view purchasing a new car as a hassle and something where pressure is applied, this certainly wasn't the case with Colin or Prestige overall. I'm beyond happy with my choice of car, dealership, and salesman Colin! More
A Perfect Service Experience Everyone at Prestige Lexus makes it totally hassle free for the customer. I would never go anywhere else. Mark is a true professional and was a plea Everyone at Prestige Lexus makes it totally hassle free for the customer. I would never go anywhere else. Mark is a true professional and was a pleasure to deal with. Everything was done with my convenience in mind. More
Wonderful Experience - Sheila This is my first lease with Lexus and I couldn't be happier! Mike Midulla made the entire process smooth, calm and easy! From the moment I met him he This is my first lease with Lexus and I couldn't be happier! Mike Midulla made the entire process smooth, calm and easy! From the moment I met him he has been responsive, helpful and he has gone above and beyond to make sure that my experience is excellent! I highly recommend Mike and the Prestige Lexus dealership! Thanks Mike! More
Good costumer service From the minute i called i got a good vibe not knowing the person got a great deal as well than came into prestige dearlership where they have good co From the minute i called i got a good vibe not knowing the person got a great deal as well than came into prestige dearlership where they have good costumer service from the minute i came in and out i would reccommed this dearlership special thanks to CALVERT awsome guy More
GREAT service! I was impressed! I needed to have a flat tire repaired but did not have the time to wait at the dealership due to work obligations. I made an appointment to drop off t I needed to have a flat tire repaired but did not have the time to wait at the dealership due to work obligations. I made an appointment to drop off the tire in the morning and figured I could come back in the evening to have the repaired tire put on. When I arrived, everyone who interacted with me was very attentive and helpful. Jorge suggested that I take a loaner car instead of leaving and having to come back later to have the repaired tire put back on. The loaner car was arranged quickly and I was in and out of the service center in 15 minutes! A few hours later, I got a call letting me know the tire was ready. When I returned, I went to the reception desk and to my surprise, the receptionist knew who I was and had my paperwork ready. I paid the bill and my car was brought to me within a few minutes. Again, I was in and out of there in less than 15 minutes! This is the way auto repair service should be done. No one wants to sit around waiting for their car to be fixed. Nice job to all at Prestige Lexus in Ramsey! More