Prestige Lexus of Ramsey

Thanks Peter Garcia for showing me and taking me test driving a few cars yesterday. I have more clarity to make a better decision now. I appreciate very much your professionalism, car knowledge and pl driving a few cars yesterday. I have more clarity to make a better decision now. I appreciate very much your professionalism, car knowledge and pleasant personality. It was a pleasure! I have homework to do now. More

Jeff and KImberly were the nicest people I ever met in a car dealer. They went over and beyond to accoomate me. Unfortunately a dealer closer to my home had the car I wanted. Not as accomating as Ramsey L a car dealer. They went over and beyond to accoomate me. Unfortunately a dealer closer to my home had the car I wanted. Not as accomating as Ramsey Lexus though. I bought a car from Ramsey dealership years ago and was vey pleased with them. More

I reserve your 5th star pending receipt of that pesky yet critical document in a timely manner. Look, Eddie the no-nonsense go-getter dared a man to fly MDW to LGA, pick up sight unseen, untested 8-year o critical document in a timely manner. Look, Eddie the no-nonsense go-getter dared a man to fly MDW to LGA, pick up sight unseen, untested 8-year old RX450h and drive back home 12 hours in one sitting. What could possibly have gone wrong? Nothing went wrong. That means you can trust Eddie Carvajal to tell it like it is. BTW Eddie, my boss (aka wife) wants one too. Ready? More

Today I obtained a new lease with Steve Glenwick. He made a difficult process easy and pleasurable. He researched a recent offer I received in the mail and made sure I received everything the offer He made a difficult process easy and pleasurable. He researched a recent offer I received in the mail and made sure I received everything the offer entailed. He was patient with my minimal tech skills and had the answer for every question. He is my "go to " person for all future auto experiences. More

RE: Naiem Juman Naiem, I admit I was ready for a fight. Thankfully you did not oblige me and calmed me down. You are a pro, like all the other service people I have met at at Prestige Lexus, in R fight. Thankfully you did not oblige me and calmed me down. You are a pro, like all the other service people I have met at at Prestige Lexus, in Ramsey. The dealership did right by me again, and you did too. Thanks for a super team. More

Michele was a pleasure to deal with through every step of my purchase process. I had a small issue with vehicle after purchase and she prioritized my concern and was easy to get in touch with. Highly recomme my purchase process. I had a small issue with vehicle after purchase and she prioritized my concern and was easy to get in touch with. Highly recommend Michele if you're looking for someone down to earth and caring. Thank you Michele!! More

I just picked up my new lease car this morning. Steve Glenwick went above and beyond getting me the lease I wanted. I would recommend him to anyone looking to buy a car. Vinnie explained everything Steve Glenwick went above and beyond getting me the lease I wanted. I would recommend him to anyone looking to buy a car. Vinnie explained everything the new car had to offer. Outstanding service. More

I visited this place two days ago under recommendation of a friend of mine who just bought a pre owned car. I was received by a sales person, Eddie after five minutes I was there, all good. The first thing, a friend of mine who just bought a pre owned car. I was received by a sales person, Eddie after five minutes I was there, all good. The first thing, before even starting the conversation, I told him about my bad credit score, and that I didn't want him to lose his time with me. He IMMEDIATELY answer to me: Don't worry, I promise you that today you will go out of here with a brand NEW CAR!!! He also explained to me that usually car dealers like Audi, BMW or Mercedes (the Germans like he said) are very hard to approve for bad credits. I was then convinced to run my credit, he said with no risk at all to bring it down. He also asked me what was my budget for the new car and I answered him 850 usd per month, and NO DOWN PAYMENT. At that point he literally disappear for almost 35 minutes; in the mean time a specialist took my BMW and drove it for an inspection. At the very end mr Eddie came back to me with an offer that didn't reflect AT ALL my needs. FIRST He offered me to buy a pre owned car for 20,000 usd (mine worth 42,000... why should I buy someone else's car for half of the value) then when he notice my disappointment he came back to me, after another 20 minutes with his "last offer": pre owned car, 41,900 usd payable in 60 months, after down payment of 6,000 usd and LISTEN LISTEN LISTEN: 1,200 usd per month!!! (78,000 TOTAL), WOW... not too bad for someone who stepped into the store with a simple request: am I going to be approved for a LEASE even with a bad credit score??? Mr Eddie you should have answered ONLY in one way: NO SIR, you won't be eligible for any lease here or anywhere in the US! This way of handling the business was used 75 years ago, i don't think it is fair to treat people like that!!! Like I told to him at the moment I left, I am not upset for what happened to me, just diasappointed on the way in 2023 some people still use those tricks to find new chicken to be plucked (italian way to say: robber the money from someone pockets). This message is to aware people in difficulties like me, not to be treated like that. Massimo More

What third rate dealership under new management. Horirble people and awful sales tactics. They even collected cash from me as a down payment and did not give me a receipt until I filed a written com Horirble people and awful sales tactics. They even collected cash from me as a down payment and did not give me a receipt until I filed a written complaint. Reminded me those used car dealers from Passaic back in the 80's. Oh, the best part is the manager is using slurs to scare you into buying a car. Just awful. Stay away from this place and if you need more info please call me directly at 917-912-9245. Go to Lexus of Englewood if you are looking for Lexus product. The sales people are nice there and at least they will give you a receipt for your deposit....ha, ha. More

Overpriced LX600 with absurd market adjustments of $35,000 over msrp and even on 1 year old 2022 models! $35,000 over msrp and even on 1 year old 2022 models! More