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Prestige Lexus of Ramsey - Service Center

4.9

873 Lifetime Service Reviews

1000 NJ-17, Ramsey, New Jersey 07446

873 Reviews of Prestige Lexus of Ramsey - Service Center

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September 12, 2018

"Very friendly and professional."

- Isaacrode

I had a great experience at Prestige Lexus, Jorge was very professional and offered a great help, also they were very responsible with mu car as well.

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Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 19, 2018

"Very happy with the service staff!!!!"

- lbarragato

The service staff has been very accurate when diagnosing some issues I was having with my vehicle. They diagnosed what the issues were very quickly. I always work with Jorge Reinoso. He is great to deal with. Very professional and keeps me updated on all findings. He is always so friendly and courteous! I highly recommend this dealership!!!

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Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 13, 2018

"Very satisfied! "

- PamL

I worked with Mark Simpson and I can’t say enough about how helpful Mark was. He was concerned about my safety and made sure the wipers were fixed and I was not caught in a down pour without working wipers. Mark did a great job keeping me updated on the repair. I highly recommend Prestige Lexus and Mark Simpson.

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Recommend Dealer
Yes
Employees Worked With
Mark Simpson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 10, 2018

"Great service "

- Marshlee

Friendly service person. As usual very professional and contacted me when car was completed.. let me know at drop off what devices to be gone on my car.

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Recommend Dealer
Yes
Employees Worked With
Mark Simpson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 09, 2018

"Service was outstanding!"

- Cathy Apostol

I hadn't been to Lexus service in a while, as it is my husband's car that I recently brought in... I was soo impressed with the service provided by Mark Simpson, I have vowed that my next car will be the Lexus RX450, which Mark confirmed is a great vehicle. I look forward to the great experience in the near future!

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Recommend Dealer
Yes
Employees Worked With
Mark Simpson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 05, 2018

"30000 miles service"

- cedar77

great service with Mark Simpson, he took his action when he saw my car has a little scratch that i made it. he drove my car to down stair with touch up paint polisher i bought. i am very appreciated with his kindness . thank you, Mark!

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Recommend Dealer
Yes
Employees Worked With
Mark Simpson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 24, 2018

"Quick and Simple"

- jessie

I worked with Jorge Reinoso this time and Andy many times in the past. Prestige always gets me in and out when I need service and that is a great feature to have. Warren is also one of the best sales people we have leased or bought 3 cars at a time from him over the years.

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Recommend Dealer
Yes
Employees Worked With
Richard McDowell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Warren Port
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Walter Kosik
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Adam Lucchesi
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tara Niland
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jorge Reinoso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Simpson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Andy
July 23, 2018

"Another satisfied customer"

- kathycruiser

Jeff Lucca my service rep. was extremely professional, knowledgeable, thorough and accommodating. While in for brakes and wheel alignment he brought to my attention that I would soon be due for my routine service and I should take advantage of it since I only have 2 free services left on my lease that will Expire. Very friendly and kind so easy to work with. Excellent followup service as well. Would rate 6 stars if they had it! Jeff is an asset to Prestige.

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Recommend Dealer
Yes
Employees Worked With
Jeff Lucca
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 20, 2018

"Great Service as usual"

- Harry San

I always have a great satisfaction with this service dept. Always good recommendation, and provide me a best result. Definitely, Recommended! I'll be back again.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lucca
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 16, 2018

"Easy smooth service "

- BeachNJ

Lexus at Ramsey is very professional and makes servicing your vehicle very easy. No waiting, easy to schedule a service loaner, and my Jorge Reinoso kept me up to date on how the work on my vehicle was going throughout the day. Very happy and appreciate the staff at Lexus at Ramsey!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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