Prestige Toyota of Ramsey - Service Center

Krystal was extremely helpful and caring! Made sure she updated me regularly and genuinely showed she cared for the customer. Tiana was very helpful in the rental department as well. I forgot my car keys i updated me regularly and genuinely showed she cared for the customer. Tiana was very helpful in the rental department as well. I forgot my car keys in the rental provided and Tiana acted quick to make sure I could grab them. Both of these ladies were extremely helpful and made my experience a great one! More

Great Service Department and Service Writer, Pete, was extremely helpful and courteous. I was very pleased and will definitely return and bring my car in for future service. extremely helpful and courteous. I was very pleased and will definitely return and bring my car in for future service. More

Wonderful. In and out fast. Nicely run. Followed safety precautions. Nice I did not have to pay and hours are flexible for working people. Thankyou. precautions. Nice I did not have to pay and hours are flexible for working people. Thankyou. More

Very bad service they tell one price and charge more be careful befor u take u r car once car is there they will charge what ever they want careful befor u take u r car once car is there they will charge what ever they want More

Service done in timely fashion...people very helpful and pleasant. My car is a lease..my third one...very pleased except for being charged on last visit of lease..vert tacky! pleasant. My car is a lease..my third one...very pleased except for being charged on last visit of lease..vert tacky! More

Customer Service with a smile. Carolina S. kept me posted on my vehicle. She let me know what needed to be done as prioty. Safety is important. on my vehicle. She let me know what needed to be done as prioty. Safety is important. More

Everybody was Courteous and helpful they finished my car in a reasonable amount of time I did have to wait too long to get a loaner car when I made the appointment The coffee was great in a reasonable amount of time I did have to wait too long to get a loaner car when I made the appointment The coffee was great More

Excellent service, everyone friendly, all employees following safety protocol. And most importantly, the waiting area was also set up to provide healthy and safety environment following safety protocol. And most importantly, the waiting area was also set up to provide healthy and safety environment More

My appt was for a fuel pump recall. When I made the appt was told it would take 3 hrs. When I told Krystal I wasn’t waiting she said the car would be ready by 3pm. My service appt was 9:30am. After explaini was told it would take 3 hrs. When I told Krystal I wasn’t waiting she said the car would be ready by 3pm. My service appt was 9:30am. After explaining being told of a 3 hr wait and had I known up front I would have made other arrangements Krystal said the car could be ready maybe by 2. To my surprise it was ready by about 11am. Krystal listened and went above and beyond. More

Prestige Toyota has been my dealer for quite a few years now and has provided Excellent service and sales..But most of all the customer service has been impeccable now and has provided Excellent service and sales..But most of all the customer service has been impeccable More