Preston Ford Lincoln

The service department totally misdiagnosed my minor transmission issues as a bad clutch plate that they had in stock and would cost $2500. Another dealer put on a new transmission control module covere transmission issues as a bad clutch plate that they had in stock and would cost $2500. Another dealer put on a new transmission control module covered under warranty that corrected the issues. When you go to Preston Ford for service, get a second opinion ALWAYS. More

From the moment I arrived I was greeted and given a friendly experience. So far I love the truck and can appreciate the help that was provided with minor issues. Would highly recommend to anyone lookin friendly experience. So far I love the truck and can appreciate the help that was provided with minor issues. Would highly recommend to anyone looking for a vehicle. More

A great buying experience from the minute we walked in. Christina was amazing and made us feel right at home and have a sense of she was going to do what it takes to get the job done for us and get us wha Christina was amazing and made us feel right at home and have a sense of she was going to do what it takes to get the job done for us and get us what we wanted. She was super ! Billy Andrews got the deal done for us and we only had to say “no” one time. Rose was fun in finance. All three folks genuinely genuine and straight forward - didn’t get the feeling at all we were being sold instead we were being taken care of ! More

Andy was easy to work with and was very communicative during the whole process. I lived 85 miles from the dealership and he made it easy! during the whole process. I lived 85 miles from the dealership and he made it easy! More

Working with Andy McConnell at Preston Ford Auto Plex has always been a great experience. I would highly recommend contacting him directly! http://andysmcconnell.com always been a great experience. I would highly recommend contacting him directly! http://andysmcconnell.com More

Andy has sold us 2 cars now and has always exactly found what met our needs. If you want great customer service and the right vehicle at a price that meets your bufget, I recommend you visit him. http://a what met our needs. If you want great customer service and the right vehicle at a price that meets your bufget, I recommend you visit him. http://andysmcconnell.com/ More

Andy is hands down the guy you need to go to if you’re looking to buy a new vehicle! He was very helpful through the whole process and his communication with you is very responsive. looking to buy a new vehicle! He was very helpful through the whole process and his communication with you is very responsive. More

Andy is a great dealer and knows his stuff. If you're looking for a new/used vehicle to add to the family he's definitely your guy! looking for a new/used vehicle to add to the family he's definitely your guy! More

Shady place and the General Manager Chris was unprofessional. I went to buy a Jeep off them and they showed as "local" to me since they deliver vehicles to your home and I am located 2.5 hours aw unprofessional. I went to buy a Jeep off them and they showed as "local" to me since they deliver vehicles to your home and I am located 2.5 hours away. I did all the financing, took pictures of my trade, agreed to all terms and financing on 5pm on a Saturday. The salesman said"Great we have a deal and on Monday morning we will send over paperwork and deliver your Jeep". At 10am that Monday, "another salesperson heard about the deal" and brought in a client who bought the Jeep. I run an office of 225 people and if I conducted business like this place, I would be out of business. Beware of this place! More

The Preston Ford Service department is a RIP OFF!!I took The Preston Ford Service department is a RIP OFF!! I took my 2009 Ford Escape in for brake booster. A skilled mechanic could replace it in 1 hour bu The Preston Ford Service department is a RIP OFF!! I took my 2009 Ford Escape in for brake booster. A skilled mechanic could replace it in 1 hour but Preston has to charge 3 hours labor which I find totally absurd!! No more than 2 hours labor would of been plenty. I talked to Carol the Service manager and all she could say was I didn't say we were the cheapest. I will never deal with Preston again. I wouldn't even gave them 1 star but you have to put in something. I am in market for new car but it won't be from any of Preston's dealership. Would not recommend them to anyone. More