Back

Preston GM Superstore - Service Center

New Castle, PA

4.7
14 Reviews

14 Reviews of Preston GM Superstore - Service Center

Sort by
April 15, 2024

Excellent quality of work which is always completed in a timely fashion. All Service Department employees are extremely professional and accommodating to the needs and questions of the customer. We have a More

by MILLERPSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
April 02, 2024

Nice people to wrk with would highly recommend this place to buy fantastic service people More

by Johnefox57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Graziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

Kind, efficient, informed, professional …I have been a longtime customer. Never been disappointed. Thank you More

by hueydw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
January 23, 2024

Service is very prompt. I was quoted from a time perspective- an hour to an hour and a half. The work was done within the hour. More

by TGuardian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Graziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Paul in service was awesome. Even let me know that my brakes were low. Thank you for great service as always More

by NCCanes172000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Graziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul in service
September 18, 2023

I recently brought my car in for an inspection and oil change. While I was there I received excellent service and the turnaround time was very quick. I was extremely satisfied with Preston. More

by ejh1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Spargo
December 15, 2022

The service at Preston superstore is excellent. All of the people are nice! Paul is very helpful. Thanks so much!! More

by Valeries567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
June 27, 2022

Never buy a car from these people they lie Wright to your face the service is the worst that I have ever seen stay away from Preston Chevy gmc I will never buy another car or truck from them again More

by db6171957Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy Pitzulo
Jun 27, 2022 -

db6171957Dan responded

By far the worst dealer shep that i have ever been to they will lie wright to your face the service department is what i am talking about They put new lifters in my truck and did not even change the oil ridicules i will never ever go back there.!!!!!!@

June 21, 2022

They were very nice in taking care of my car. Paul did a great job. More

by Chrisjurk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Graziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
August 09, 2021

Knowledgeable, friendly Service, very thorough , always do what I asked and communication was great Reminders of items needing serviced or addressed that I may have overlooked All around a great dealersh More

by jrd.pge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Graziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ferrari, Cody Stephens
1