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Pride Kia of Lynn - Service Center

Lynn, MA

4.6
41 Reviews

41 Reviews of Pride Kia of Lynn - Service Center

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April 11, 2024

I had a fantastic experience with David Antigua. He was extremely professional and helpful, taking the time to patiently explain all the details about the recommendations for my Kia Rio 2013. I hi More

by dianasc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Antigua, Service Advisor
Apr 12, 2024 -

Pride Kia of Lynn responded

We're delighted to know that you had a fantastic experience with David Antigua here at Pride Kia of Lynn. We appreciate your recommendation and we'll make sure to pass along your kind words!

April 09, 2024

David,the service advisor was great 👍. He explained well about my kia car . I will go again. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Antigua, service advisor
Apr 10, 2024 -

Pride Kia of Lynn responded

Jose, we are glad that David was thorough and provided five-star service! Thanks for sharing with Pride Kia of Lynn.

March 27, 2024

This dealership and service department are tge worst in America They dont care about the costumers. Their service department is awful they only know how to do oil change . I have a brand new Kia under w More

by glenpower13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Cortez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The employees here are lazy and dont know anything. Very uninformed and lazy they always try to push u away
Mar 27, 2024 -

Pride Kia of Lynn responded

Glen, I'm really sorry to read about your experience. We want our customers to feel confident in their purchases and the service we provide, and I'd like to personally step in to help resolve this situation as soon as possible. Please reach out at a time that works best to discuss this together. Thank you, Marc Cortez - Service Manager - (781) 596-1010

March 23, 2024

Outstanding customer care and service center: I've always been treated fairly by Pride KIA. Chris DeFilice, Service Advisor, is a remarkable and meticulous professional. Pride KIA is a top-notch auto dealers More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DeFilice
Mar 25, 2024 -

Pride Kia of Lynn responded

John, we're delighted to know that you've always been treated fairly at Pride Kia of Lynn. Your kind words about Chris and our team are greatly appreciated!

March 09, 2024

I’ve bought 2 cars from Pride and have my service done there never had a problem with appointment or work they’ve done More

by Scottgilson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Defelice
Mar 11, 2024 -

Pride Kia of Lynn responded

Scott, it's great to know you've had positive experiences with both purchases and service at Pride Kia of Lynn. We appreciate your continued support!

March 06, 2024

The staff was very helpful and informative about how to navigate the recall and get my car serviced and sticker More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 06, 2024 -

Pride Kia of Lynn responded

Rick, we're glad to know our team at Pride Kia of Lynn was able to assist you with the recall and service process. Thanks for your positive feedback!

February 01, 2024

Marc was great to deal with in the service center. Great service and quick turn around. More

by enoel10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Pride Kia of Lynn responded

Thank you for reviewing Marc and Pride Kia of Lynn! We hope to assist you again in the future!

January 19, 2024

Chris and Mark assisted in everyway. Courteous with explanation. They were able to supply me with estimated cost. More

by joed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Mark
Jan 22, 2024 -

Pride Kia of Lynn responded

We're delighted to know that Chris and Mark were able to assist you effectively at Pride Kia of Lynn. Thank you for your kind words about their courteousness and transparency with costs!

December 24, 2023

Service department is awesome the sales department not so much at all, they don’t More

by leecipoletta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Caceres
Jan 03, 2024 -

Pride Kia of Lynn responded

While I'm glad to learn you've enjoyed working with our service team, I'm disappointed that our sales team has left you with a less positive impression. If you're available, I'd like to discuss this further to better understand how we can improve our work moving forward. Please feel free to reach me using the address I've included below. I appreciate your time and hope to hear from you soon. Thank you, Patrick Osborne - General Sales Manager posborne@pridemotorgroup.com

November 05, 2023

He was very courteous kind very helpful. He explained everything I needed to know I'll definitely come back there More

by meunierconna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Caceres
Nov 06, 2023 -

Pride Kia of Lynn responded

We're glad to know our team at Pride Kia of Lynn was able to provide you with a helpful and informative experience. We look forward to seeing you again in the future!

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