Prime Buick GMC

Always there for me in emergency situations. I have had occasions when I get warnings on my dashboard that I need to have something checked out. Whenever I call Prime they just tell me to come right along and may check it out for me even without an appointment if there is an emergency. And they are always very pleasant about it. You can buy a car anywhere, but it’s the service that’s important

Had to leave my truck for one to possibly three days, depending on diagnosis and parts. The dealer provided me with a loaner for all three days and the truck was returned good running order.

While I concede i was in for a scheduled and simple issue today. Prime service impresses with their ability to focus on getting service done correctly and quickly. I was in and out quicker than they estimated and work was completed correctly. The service area has all the amenities expected nowadays by those folks who desire concierge service (i could care less) with a comfortable waiting area and plenty of coffee and water. Fixing cars quickly, efficiently and correctly is job one and they nailed that today. Dealerships doing a great job with service are harder and harder to find. Thanks so much Elijah!

Service advisors are always very courteous, friendly, and knowledgeable about whichever type of vehicle you bring in to them. I would highly recommend this service department to anyone looking for a reliable and cost effective shop! Be sure to ask for Elijah or Kate.

My battery needed service. They ran a battery test and the battery failed. I was shown the test results. A new battery was needed. Customer service was great and the work was done promptly. The price was reasonable as well and there was no pressure to do other unnecessary service work.

Listened to issue, solved issues, returned vehicle in better than factory condition. Customer relations top notch as always. I will continue to bring my vehicle to Prime if any other issues should arise.😌

They couldn’t fix the problems with my truck even know it was under warranty .. they told me to take my truck elsewhere for the repairs which I would have to pay out of pocket

I was intimidated by the process of buying a used car. Mike explained everything and we found a great car much faster than expected His taking time going over pros & cons really helped. I’d recommend mike to anyone!

Review of service received at Prime Buick GMC: We had an engine oil change at this decent place. The service is great and the whole process is fast and smooth.

Every thing was done to meet my expectations & goal. We were shown the vehicle and allowed to test drive it . The financial aspects were explained satisfactory.