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Prime Mazda - Service Center

Westwood, MA

4.8
240 Reviews
Call Service Center (781) 278-1301

240 Reviews of Prime Mazda - Service Center

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April 18, 2024

The entire Ira Mazda team is outstanding. Antwan is exceptional, extremely professional. When the CX-70 is available I will return for purchase... More

by Billie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juliana Santana-Nasif
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 18, 2024

Punctual. Clean treat you as if you are the only customer totally honest and very kind and friendly. More

by Forever.fit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 15, 2024

It was very easy to book my appointment. I needed a loan of car and had no issues with that. Justin was very helpful and informative. I definitely recommend this guy dealer. More

by Janmarie3939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Ira Mazda responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 14, 2024

Great customer service and care, They look after there customers and listen to your concerns More

by reuben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Kusnirsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Meritil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 13, 2024

This was good setvice The service personal helped with whatever was required . It was delivered in time and with right quality More

by sandy25_02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 11, 2024

Friendly and helpful, easy to schedule, accurate projections of time service will take and good WiFi access. More

by Sarah P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernie Spann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwan Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Freitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Ira Mazda responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Helpful
April 09, 2024

The ease of making an appointment to the great service, I highly recommend this dealership More

by todd123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 09, 2024

Very punctual and professional all around. Great to be taken care of by Ira Mazda staff. More

by Sampson2246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juliana Santana-Nasif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sampson
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Apr 11, 2024 -

Ira Mazda responded

We are thrilled to hear that you had a punctual and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 30, 2024

Start with service advisor, extremely helpful and knowledgeable. To the maintenance guys. thank you for a wonderful job. My car came out brand new. More

by japervv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Ira Mazda responded

Thank you for your feedback! We're thrilled to hear that your experience with our service advisor was positive and that they were extremely helpful and knowledgeable. We're also glad that our maintenance team did a wonderful job and that your car came out feeling brand new. Providing excellent service and making sure our customers are satisfied is always our top priority.

Helpful
March 30, 2024

Technicians are attentive to customer needs and concerns. However my car was not vacuumed this time which was surprising. More

by Joshmaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Ira Mazda responded

We are thrilled to hear that you had an attentive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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