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Principle Toyota in Memphis

Memphis, TN

Overview
Reviews
Vehicles
4.7
1,771 Reviews
Call Dealership (855) 976-7353
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7370 Winchester Road

Memphis, TN

38125

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Showing 1,771 reviews

April 23, 2024

Rodger Parker is an excellent service advisor. I appreciate his clear communication and professionalism. With Rodger and the service team at Principle Toyota in Memphis, we never have to worry a More

by rdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Apr 25, 2024 -

Principle Toyota in Memphis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
April 20, 2024

Good customer service from employees from start to finish. Antawon Boone was helpful. Very Satisfied. More

by sheilavelasquez68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antawon Boone
Report | Print
Apr 23, 2024 -

Principle Toyota in Memphis responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 18, 2024

Shelton is a great service advisor. He was very professional and easy to work with. More

by strains_marks_0h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Apr 23, 2024 -

Principle Toyota in Memphis responded

Strains_marks_0h, we are so pleased you enjoyed your visit to Principle Toyota!

Helpful
April 10, 2024

The dealership and workers are committed to the service in which they give. This means down to the last minute. More

by crogers4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara Hernandez
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Apr 23, 2024 -

Principle Toyota in Memphis responded

Crogers4u, we are so pleased you enjoyed your visit to Principle Toyota!

Helpful
April 10, 2024

Josh was very a helpful, nice, and pleasant person. I haven't received this lately More

by gl55leneerub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Maben, Rodger Parker
Report | Print
Apr 23, 2024 -

Principle Toyota in Memphis responded

Hi Gl55leneerub, thank you for taking the time to leave a review for us at Principle Toyota. We're happy we could meet your expectations!

Helpful
April 05, 2024

I Appreciated the friendliness and efficiency of Shelton Maben. The check-in was quick and easy and check-out was just as easy More

by Larry Brooks
Recommend Dealer
Yes
Employees Worked With
Shelton Maben
Report | Print
Apr 23, 2024 -

Principle Toyota in Memphis responded

Hello Larry, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

Helpful
April 04, 2024

Always willing to help quickly with a smile. I do wish there was a complimentary car wash at this location. More

by Rchast82222
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodger Parker
Report | Print
Apr 23, 2024 -

Principle Toyota in Memphis responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
March 25, 2024

Josh was very professional and knew the business well. He even gave me tips on how to keep my car in good condition. This is my favorite Dealership More

by GG Covington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Mar 25, 2024 -

GG Covington responded

A great Place to get service, always professional and helpful.

Helpful
March 20, 2024

Jasper, service representative, was very efficient, cordial, and timely. In addition, Buddy, the financial representative, explained warranty and answered questions I had regarding the warranty. He is More

by Linda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper, Buddy Carnett
Report | Print
Mar 22, 2024 -

Principle Toyota in Memphis responded

Hi Linda, we're happy you found our staff to be so supportive during your experience here at Principle Toyota. If you have any further questions, please give us a call. We're always happy to help!

Helpful
March 18, 2024

Waited over 3 hours for an oil change with no updates. I finally went to find out what was going on, and the service advisor was gone to lunch. No one could give me a status update, and my car and keys co More

by John.mullikin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodger Parker
Report | Print
Mar 30, 2024 -

Principle Toyota in Memphis responded

John.mullikin, we regret to hear that you had this experience with us. Here at Principle Toyota, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (901) 758-4040 to discuss ways we can better serve you in the future.

Helpful
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