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Priority Lexus Virginia Beach
Virginia Beach, VA
514 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 514 reviews
October 07, 2023
When I go to Virginia Beach, Lexus Dealership, I enjoy they treat me very good their service is a five stars better than any other car company I been to My service manager Patrick is on top of his g they treat me very good their service is a five stars better than any other car company I been to My service manager Patrick is on top of his game. Thank you. More
by Swilliams1959
Employees Worked With
Patrick Mr Black and brown in the service department , Darryl Ward
October 06, 2023
Great Service! Patrick is knowledgeable and informative regarding necessary work or answering questions. Always happy and satisfied with staff and work I’ve had don Patrick is knowledgeable and informative regarding necessary work or answering questions. Always happy and satisfied with staff and work I’ve had done. More
by MacPelican
Employees Worked With
Patrick Worrell
October 04, 2023
Very helpful and great to deal With always have my best interest at heart great people interest at heart great people More
by donisbellus
Employees Worked With
September 29, 2023
Brian was great as usual ‘ He always does what is needed. It is a pleasure working with him It is a pleasure working with him More
by Kasaab1
Employees Worked With
Other Employees :
Frank Beckman, Simon Daniels, Bill Durrett, Mallory Otey, Brad Rose, Virgil Thornton, Darryl Ward
September 13, 2023
I had my first scheduled maintenance and was very pleased. Matt was friendly and knowledgeable answering all my questions. Thank you, service team! pleased. Matt was friendly and knowledgeable answering all my questions. Thank you, service team! More
by cdecapri
Employees Worked With
Matt
