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Priority Lexus Virginia Beach
Virginia Beach, VA
514 Reviews
Priority Automotive is the original, family-owned Priority group. With locations in Virginia Beach, Newport News, and Suffolk—Priority Lexus Virginia Beach, Priority Lexus Newport News, and Priority Mitsubishi Suffolk—we offer a wide selection of new and used vehicles. Nearly every vehicle we sell is backed by Priorities for Life, which includes oil and filter changes, state inspections, an engine guarantee on new vehicles, towing, and a parts and service guarantee for life (exclusions apply). Now led by Matt Ellmer, continuing the legacy of his father, Dennis Ellmer, our stores remain committed to a customer-first experience. Experience the original, family-owned Priority Automotive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 514 reviews
May 11, 2023
Michael moore is the best if you lose him i'm gonna switch dealers, No questions asked switch dealers, No questions asked More
by johngrimsley07
Employees Worked With
May 01, 2023
Mike was pleasure and helpful with the service process of my car. Work was done in about an hour and half which was great. Definitely would go back again my car. Work was done in about an hour and half which was great. Definitely would go back again More
by Mpkmom3
Employees Worked With
Micheal Moore
April 28, 2023
We have been customers of Charles Barker Lexus for many, many years. This warranty service was our first experience with the new ownership. We were very pleased with the entire process. We will continue to many years. This warranty service was our first experience with the new ownership. We were very pleased with the entire process. We will continue to support this dealership in every way going forward. More
by 2jhardman
Employees Worked With
Nathan Manning
April 21, 2023
Welcoming environment with great service! Mike Moor went to extra length to address car related issues to our satisfaction ! Mike Moor went to extra length to address car related issues to our satisfaction ! More
by chatco2
Employees Worked With
April 20, 2023
My service advisor was very professional, and informative about the issue with my vehicle.. Kept me up to date on the progress. Completed service in a timely fashion informative about the issue with my vehicle.. Kept me up to date on the progress. Completed service in a timely fashion More
by srtrue96
Employees Worked With
Craig
