the car was towed in during the night (Fri) called Sat a.m the key had been taken in from the night box the car identified as mine. He explained that the car would be looked at on Monday. Call came identifying a radiator problem and what was necessary . Approved work and they explained it would be ready Thursday . That was fine. Personal touch from Melissa was great.
We wandered the parking lot, then the showroom for twenty minutes. And were never acknowledged, or greeted. One salesperson walked past us without eye contact, or a hello. The other one seemed to be playing a video game, and never looked up from the computer screen. No sales brochures to even look at.
Left and went to Carlsom Subaru on Redwood City. Great experience there.
Purchased a Volvo XC90 recently from this dealer. The salesperson, William Nash, is very professional and helpful during our purchase process. He provided a thorough review of whats included and compared the different features between different models. I'd highly recommend William for your next purchase.