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RBM of Alpharetta

Alpharetta, GA

Overview
Employees
Reviews
Vehicles
5.0
5,289 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,289 reviews

April 15, 2024

I CANNOT BE MORE PLEASED IN THE WAY THE DEALERSHIP - RBM OF ALPHARETTA, DAN BERRY, NEAL (SALES MGR), AND ROBERTO (FINANCE SPECIALIST) TREATED ME. ALL PARTIES KNOW HOW ANXIOUS I WAS TO GET INTO THE SL63 THE More

by rrb55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Manzur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

RBM of Alpharetta responded

Hi Rrb55, Thank you so much for your incredibly kind words! It truly warms our hearts to hear about your wonderful experience with us, and I want to extend my personal gratitude for mentioning Dan Berry. At RBM of Alpharetta, we strive to provide exceptional service and make every customer feel valued and respected, and it's clear that Dan went above and beyond to ensure your satisfaction. Dan takes great pride in helping our customers find their dream Mercedes and ensuring that the entire process is smooth and enjoyable. Your feedback serves as a testament to his dedication and expertise, and I'll be sure to share your compliments with him and the rest of our team. We genuinely appreciate your trust in us and your decision to choose RBM of Alpharetta for your automotive needs. Please know that we're here for you every step of the way, and we look forward to continuing to exceed your expectations in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 13, 2024

Linda is very considerate and excellent associate you can rely on and she assist us with purchase More

by Forrest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

RBM of Alpharetta responded

Hello Forrest, Thank you for choosing RBM of Alpharetta! Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Linda Luu. Please let us know if we can be of any further assistance to you now or in the future. Best wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 13, 2024

This was my first Mercedes Benz and the service was amazing, fast helpful and all that I asked for! More

by christa_mcintosh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

RBM of Alpharetta responded

Hi christa_mcintosh, Thank you for your wonderful review! We're delighted that you had such a positive experience with us. Our team works hard to ensure that every customer receives personalized attention and exceptional service, so it's fantastic to hear that we hit the mark with you. We truly appreciate your support and look forward to assisting you in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 13, 2024

Service very quickly and very nice and she help me with my first Mercedes GLE 350! More

by Jinhuajin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

RBM of Alpharetta responded

Hi Jinhuajin, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 13, 2024

Linda is a very good and considerate sales you can trust ! she is knowledgeable and very nice ! More

by Forrest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

RBM of Alpharetta responded

Hello Forrest, Your kind words mean the world to us! Linda Luu is truly dedicated to providing top-notch service, and we're so grateful for your recommendation. We can't wait to assist you again in the future! Best wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 12, 2024

Linda Lu was amazing in helping me purchase my GLC! Thankyou! So much!!! Hope to come back for more cars.. More

by foryared@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deisi Pizano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

RBM of Alpharetta responded

Hello foryared@yahoo.com, We're incredibly grateful for your kind words and for choosing RBM of Alpharetta. Linda Luu and the entire team are thrilled to have been a part of your car buying journey. We appreciate your support and look forward to serving you again in the future! We're wishing you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 11, 2024

There is no push sales and they are open to hear need clearly. Shared all the options available for me to choose. More

by Abhishek mallik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

RBM of Alpharetta responded

Hi Abhishek, Thank you for your wonderful review! We're delighted that you had such a positive experience with us. Our team works hard to ensure that every customer receives personalized attention and exceptional service, so it's fantastic to hear that we hit the mark with you. We appreciate your business and hope to see you again soon! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 11, 2024

We appreciated the courtesy and professionalism shown by the staff from the minute we walked in the dealership. We did not have an appointment. Royce was available to assist us. He listened to us and sho More

by robertburroughs6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce Worley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist
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Apr 12, 2024 -

RBM of Alpharetta responded

Hi Robertburroughs6, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Royce Worley. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 11, 2024

Explained well about the car features and the buying process is easy. I will recommend. More

by Venky613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

RBM of Alpharetta responded

Hello Venky613, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team is dedicated to providing top-notch service, and it's always rewarding to know that we've met your expectations. We look forward to serving you again in the future! Best Wishes, Your Friends and Family at RBM of Alpharetta

Helpful
April 10, 2024

Royce was awesome to deal with. He followed up and answered all my questions I had before making the final decision to buying the vehicle. He was thorough and made the buying proc More

by Patrickmanalastas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Royce Worley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

RBM of Alpharetta responded

Hi Patrickmanalastas, Thank you for your kind words! We are thrilled that Royce Worley made your experience at our dealership memorable and enjoyable. Providing top-notch service is our priority, and it’s wonderful to hear that Royce exceeded your expectations. We’ll be sure to share your feedback with Royce Worley and commend hi for his exceptional service. We appreciate your business and look forward to welcoming you back to RBM of Alpharetta! Best Wishes, Your Friends and Family at RBM of Alpharetta

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