Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,289 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,289 reviews
March 11, 2024
I have known John Sauer for a number of years from Tampa. This is the only reason I choose to buy my new car from RBM Alpharetta. With this being my 2nd car from this dealership, I want to say thank you for This is the only reason I choose to buy my new car from RBM Alpharetta. With this being my 2nd car from this dealership, I want to say thank you for a great experience with no pressure and a very easy transaction. Thanks again John and RBM! More
by Wilramosjr
Employees Worked With
Helpful March 11, 2024
Ezekiel was great. Typical negotiation process. Hats off to Eziek for rating the course with a quietly intense buyer. Typical negotiation process. Hats off to Eziek for rating the course with a quietly intense buyer. More
by Archangel
March 09, 2024
Ezequeil has been an exceptional salesman to work with - super helpful, knowledgeable about the vehicle, while incredibly efficient throughout the process. When going through the final steps of the process, super helpful, knowledgeable about the vehicle, while incredibly efficient throughout the process. When going through the final steps of the process, everyone at the dealership was helpful as well. Even well past the usual working hours, the lady patiently walked me through the main features of the car. More
by alhesu
March 06, 2024
I had the pleasure to work with Sid Karaca at RBM of Alpharetta! He was exceptional! He is very knowledgeable, helpful, and not pushy! We will get all of our cars from RBM of Alpharetta and work with Alpharetta! He was exceptional! He is very knowledgeable, helpful, and not pushy! We will get all of our cars from RBM of Alpharetta and work with Sid Karaca as our sales expert!! More
by mendyshort
Employees Worked With
March 06, 2024
Let me start by saying that buying a car has never been my favorite activity. The stress of negotiation combined with the fear of making the wrong decision always seemed to loom over me. However, my recent my favorite activity. The stress of negotiation combined with the fear of making the wrong decision always seemed to loom over me. However, my recent experience purchasing a Mercedes C300 at RMB Alpharetta with Jeff as my salesman completely changed my perspective. From the moment I stepped into the dealership, Jeff greeted me with a warm smile and a genuine eagerness to help. His demeanor immediately put me at ease, and I could tell right away that I was in good hands. Instead of bombarding me with pushy sales tactics, Jeff took the time to listen to my needs and preferences. What struck me most about Jeff was his extensive knowledge of the Mercedes lineup. He patiently walked me through all the features of the C300, highlighting its impressive performance and luxury amenities. I never once felt pressured to make a decision, and Jeff made it clear that my satisfaction was his top priority. Throughout the entire process, Jeff was incredibly accommodating. He answered all of my questions thoroughly and took the time to address any concerns I had. His attention to detail and professionalism were truly commendable. Overall, my experience purchasing a Mercedes C300 with Jeff at RMB Alpharetta was nothing short of exceptional. He made the entire process seamless and stress-free, and I couldn't be happier with my decision! I would highly recommend him if you ever need to purchase a vehicle! More
by O.S
Employees Worked With
March 04, 2024
I met Britt by calling into the dealership uncertain about which Mercedes series I really wanted. Britt was very patient with me and treated me like I was his only client. This was my first time purchas about which Mercedes series I really wanted. Britt was very patient with me and treated me like I was his only client. This was my first time purchasing outside of the Honda family and he let me know what to expect all while guiding me through the buying process. I would definitely recommend him as your next sales rep! More
by Tosha
March 02, 2024
Very detailed, very kind and helpful, thank you so much to Mr Britt Kaminsky. I will definitely be sharing my experience with others. Thanks! to Mr Britt Kaminsky. I will definitely be sharing my experience with others. Thanks! More
by Sunchong
Employees Worked With
March 01, 2024
Excellent service! Dan was wonderful. From start to finish he was very professional and transparent. The used car manager also came over to speak to me. I’ve never been Dan was wonderful. From start to finish he was very professional and transparent. The used car manager also came over to speak to me. I’ve never been treated so well at a car dealership. More
by B. Gibson
March 01, 2024
A pleasure experience with Jeff Twiggs who is professional and kind. He listened carefully about all my needs and no push at all in selling which made the whole processing smoothly and pleasantly professional and kind. He listened carefully about all my needs and no push at all in selling which made the whole processing smoothly and pleasantly. More
by jackie.zgl
