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RC Hill Mitsubishi-Ocala - Service Center

Ocala, FL

4.9
505 Reviews

505 Reviews of RC Hill Mitsubishi-Ocala - Service Center

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January 06, 2024

RC Hill Mits were on time with my appointment and did the work I requested in a timely fashion and completely. Thank you. More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

RC Hill Mitsubishi-Ocala responded

Thanks a bunch for sharing your experience! We're really glad to hear that we could get everything done just the way you wanted and on time. Your support means a lot, and we're here for anything you might need in the future.

August 08, 2023

This dealership is top notch. The entire crew from sales to services and everyone in between. They’re always so helpful. And they truly care about their customers. You will never More

by daniella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team here at RC Hill Mitsubishi Ocala. It's our commitment to provide top-notch service and genuine care to all our customers, from sales to services and beyond. We truly value your trust and look forward to serving you again in the future. Drive safely and remember, we're here for you whenever you need us!

July 06, 2023

RC Hill always provides professional, quality service. I can depend on them to repair and maintain my car. More

by driapen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your positive experience with RC Hill Mitsubishi Ocala! We greatly appreciate your trust in our dealership and our commitment to providing professional and quality service. We're glad to be your go-to place for car repairs and maintenance. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!

July 05, 2023

Once again, I am not surprised by the service At RC Hill Mitsubishi. Great service & friendly people.. Let's go Brandon! More

by josephcaruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with our team at RC Hill Mitsubishi Ocala. Providing excellent service and friendly assistance is always our top priority. We appreciate your support, and we look forward to serving you again in the future!

July 02, 2023

Excellent customer service. Very trustworthy. Clear explanation of services needed. The only thing is that the waiting time is too long for an oil change. More

by becky100_valle
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for your kind review of our dealership! We appreciate your positive feedback regarding our excellent customer service, trustworthiness, and clear explanation of services needed. We apologize for any inconvenience caused by the long waiting time for an oil change. We understand your concern and will work towards improving our efficiency to minimize waiting times in the future. We value your business and look forward to serving you again soon. Best regards, RC Hill Mitsubishi Ocala

July 01, 2023

Carlos is amazing! ! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former emplo More

by MLORENZO9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris? Not sure he was one of the mechanic and was super nice. He washed my car for me.
Jul 04, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Carlos provided you with exceptional service and made your visit to our dealership a comfortable one. We take pride in treating each customer with respect and ensuring their satisfaction. Carlos truly embodies the values we strive for at RC Hill Mitsubishi Ocala. We appreciate your continued support and look forward to serving you again in the future.

July 01, 2023

Carlos is amazing! ! Going as a woman to a dealership can be scary. He made it not so. He valued me as an individual and made up for the mistreatment from a former emplo More

by MLORENZO9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris? Not sure he was one of the mechanic and was super nice. He washed my car for me.
Jul 04, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Carlos provided you with exceptional service and made your visit to our dealership a comfortable one. We take pride in treating each customer with respect and ensuring their satisfaction. Carlos truly embodies the values we strive for at RC Hill Mitsubishi Ocala. We appreciate your continued support and look forward to serving you again in the future. Best regards, RC Hill Mitsubishi Ocala

July 01, 2023

Quick and easy. Great service! And explanation of what was done and what to expect in the future with service. More

by deannakarp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for choosing RC Hill Mitsubishi Ocala! We're thrilled to hear that you had a quick and easy experience with great service. Our team always aims to provide clear explanations of the work done and what you can expect in the future. We appreciate your feedback and look forward to serving you again soon! Drive safely! 🚗💨

June 29, 2023

Daniel was an absolute a pleasure! I couldn't be happier with my new car! Thanks for everything! More

by John
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Gamero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Moret
Jul 03, 2023 -

RC Hill Mitsubishi-Ocala responded

John, thank you so much for your kind words and for choosing RC Hill Mitsubishi Ocala! We're thrilled to hear that Daniel provided you with exceptional service and that you're delighted with your new car. It was our pleasure to assist you, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car! Best regards, RC Hill Mitsubishi Ocala

June 29, 2023

First time there but couldn’t ask for no better service and friendly people! Will return when needed! . Give your employees a raise!! Love the car wash!👍😃 More

by smatth3640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

RC Hill Mitsubishi-Ocala responded

Thank you for your positive feedback. We are thrilled to hear that you had an exceptional experience with our service department. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Thank you for mentioning our car wash as well. We strive to provide the best for our customers. Drive safely and enjoy your vehicle! Best regards, RC Hill Mitsubishi Ocala

Jul 03, 2023 -

smatth3640 responded

Thank you and looking forward to my next visit!

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