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Raceway Kia of Freehold
Freehold, NJ
845 Reviews
Are you looking for Kia Dealers in New Jersey? We are the #1 Volume Kia Dealer in the Eastern Region! If you are searching for a family car or more sporty automobile, we are confident we can fit you in the vehicle you love and that fits your lifestyle. Customers in the surrounding areas of Middletown, Brunswick, Trenton, East Windsor, Asbury Park, Howell, and Earle Naval Base choose Freehold Kia because we are committed to leaving them 100% satisfied with their purchase. We're dedicated to providing the best service possible and will assist you through the purchasing process in any way we can. So, if you're looking for a Kia in the greater Freehold area, stop by and see us. We'll give you a great price and excellent service every time! If you have any questions, call us at (732) 462-4422 and we'll be happy to answer them! Or stop by for a test drive. We are located at 4044 Route 9 South, Freehold, NJ 07728.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 845 reviews
August 23, 2023
I attempted to connect with a sales representative at Raceway first thing in the morning. Was told that they were too busy at that time and then I would hear back. After about five hours I reconnected an Raceway first thing in the morning. Was told that they were too busy at that time and then I would hear back. After about five hours I reconnected and then ended up waiting another hour and a half before someone was able to call me and discuss a car that I was interested in. The car I was looking at had been on the lot for almost 90 days. Danny did a FaceTime walk around and was very helpful throughout (to be fair). By early evening we were by phone negotiating the price. A sales person named Danny was the go-between myself and a manager named Dave. As of 6:32 PM I had my offer to Danny and I waited for a response back. My offer did not include the stated dealer prep fee of $895 which seemed unreasonable for a car that only had 16,000 miles on it and still had its original tires. Although the dealership closes at 8 o'clock, I never received a phone call. The next morning I reached out and was told that the car had been sold to someone who came in at 7:15 at night. No call was given to me to keep me in the loop. I was not asked at any point if I would pay the full asking considering a new person had come into the picture after 88 days of sitting on the lot. What an unprofessional operation. More
by Jcpowell76
Employees Worked With
Helpful August 23, 2023
Terrible! We sent a list of used cars we wanted to see in advance. The salesperson said they were “across the street” and he needed to get the keys. He then sa We sent a list of used cars we wanted to see in advance. The salesperson said they were “across the street” and he needed to get the keys. He then said some of the cars were unavailable but the website wasn’t updated. We spent more than an hour there and didn’t get to see any cars. The sales person disappeared and the receptionist was rude when we asked where he was. More
by magsbh
Employees Worked With
August 07, 2023
Service not available for 3 weeks just for an oil change. They need to hire more staff so they can help their customers get a basic service in a reasonable time! They need to hire more staff so they can help their customers get a basic service in a reasonable time! More
by Alicia.campbell.smith89
Employees Worked With
I don’t know the woman I spoke with.
July 24, 2023
Did a lot of research before driving over 2hrs to checkout a used vehicle. Justice couldn’t have been better to deal with. As everyone who’s purchased a car knows, it can be an exhausting process, bu checkout a used vehicle. Justice couldn’t have been better to deal with. As everyone who’s purchased a car knows, it can be an exhausting process, but Justice made it as smooth, straightforward and enjoyable as possible. He was easy to deal with and and my wife and I couldn’t have been happier. We highly recommend Justice. More
by mikebarry29
Employees Worked With
July 04, 2023
I went in and had a nice conversation with the sales person and came upon a fair agreement, fairly quick. Maybe not the best deal, but that's on me. Now this is where everything goes downhill. The co person and came upon a fair agreement, fairly quick. Maybe not the best deal, but that's on me. Now this is where everything goes downhill. The computer network went down and they couldn't proceed with the process until the computers were back up. Us and 4-5 other groups were all waiting. During the wait, they really tried to push us to take the car home and leave the trade-in, saying they will help with cleaning out our old vehicle. We elect not to. Either way, we were in at 6pm, agreed on a deal close to 8pm, but couldn't get out until 11pm! And with 2 tired children didn't help! The next afternoon, my wife came to get the new car and hand in our trade in. She had to wait about 2 and half hours before getting it! This is after they wanted to help clean out our vehicle the night before and had the morning to get the car ready. This would've been a 2 star rating, but the sales person was very polite during the whole wait, so that deserves another star. If you have the patience, then more power to you More
by Colin Vuong
Employees Worked With
Zyniya
June 26, 2023
Justice was very accommodating and pleasant to work with. .If I know of others in the market for a vehicle,I would definitely refer them to Justice! .If I know of others in the market for a vehicle,I would definitely refer them to Justice! More
by p.zajencki
Employees Worked With
Justice
May 31, 2023
My sales person Rosario was wonderful. Highly recommend using him. Can’t say the same about Juliana in finance department. She was extremely rude very nasty person. She will be the rea Highly recommend using him. Can’t say the same about Juliana in finance department. She was extremely rude very nasty person. She will be the reason why I do not go there when I trade in my fourth leased Kia More
by Randid1114
Employees Worked With
May 31, 2023
Their finance girl Giuliana is a very nasty, unfriendly person. She has no business dealing with the public. person. She has no business dealing with the public. More
by Randid1114
May 19, 2023
Justice helped me get a Brand New Kia K5 GT model. We made a deal within an hour or so which seemed impossible. He made the impossible, possible. I didnt feel pressured into paying a price i couldnt a We made a deal within an hour or so which seemed impossible. He made the impossible, possible. I didnt feel pressured into paying a price i couldnt afford and knew i could just walk away at anytime. Im happy with my new car and I will definitely look for Justice next time im in the market for a vehicle. More
by DylanMerrison
