Raceway Kia of Freehold

Service department terrible. Brought in my 2020 Kia soul because 2 Master ASE mechanics told me I needed a timing chain. They were unable to get one due to part being back order Brought in my 2020 Kia soul because 2 Master ASE mechanics told me I needed a timing chain. They were unable to get one due to part being back ordered. They thought Kia could obtain the part much quicker. I was charged a $250 diagnostic fee and was then told me the engine was shot. told me the spark plugs were bad, even though they had been just replaced the week before. They said for $500 they could tear it down and see if Kia would replace the engine if Kia wouldn’t replace the engine it would be another $$500 to put it back. This service department is the worst!!! I got my car back— we were able to locate a timing chain and my car is now working beautifully. It kills me we bought 2 cars from this dealer 2 weeks before this incident with my car. I’m out $250 because they have the worst service department. More

Amazing. They worked so hard for me to be able to walk out with a car and I am eternally grateful for everything they have done for me. They worked so hard as They worked so hard for me to be able to walk out with a car and I am eternally grateful for everything they have done for me. They worked so hard as a team. There was so many people that tried to help me and did amazing job I’m in absolutely Amazing. They worked so hard for me to be able to walk out with a car and I am internally grateful for everything they have done for me. I’m in absolutely in love with my car and they took in every consideration that I was worried about and I feel the safest in my car because of them !!! Tom O’Brien thank you 😊 made buying car experience So honest and true. Raceway Kia of freehold best dealerships I have dealt with there was nothing negative to say there wasn’t any kind of be aggressive or push the car off onto me or try to upsell me with something that I didn’t want like they actually are the most amazing dealership I’ve ever dealt with and Tom is the most amazing sale associate I’ve ever dealt with and I am so thankful for him . Also Daniel santos financial Director was so amazing. He tried every way to help me out and even when I wanted to give up, I didn’t think he was gonna happen to be in tried his hardest and showed what amazing person that he is and I am truly blessed to have met him. Thank you.!! More

Raceway Kia service was excellent. From the moment I entered the dealership Rosario was very professional and courteous. They showed me various options and ended up getting an excellen From the moment I entered the dealership Rosario was very professional and courteous. They showed me various options and ended up getting an excellent deal. Will definitely recommend this dearshop. More

My experience coming there was nothing less than excellent. Jennifer Buccine was so knowledgeable, professional and knew exactly what I was looking for.I would gladly recommend buying a car there to excellent. Jennifer Buccine was so knowledgeable, professional and knew exactly what I was looking for.I would gladly recommend buying a car there to all my friends and family. More

I felt like I would never find a new car until I walked into raceway Kia. Vlad was extremely helpful and made my experience there an amazing one. into raceway Kia. Vlad was extremely helpful and made my experience there an amazing one. More

He worked tirelessly to get me into a new car that had everything I asked for. He made me Feel extremely comfortable and my buying experience exceptional everything I asked for. He made me Feel extremely comfortable and my buying experience exceptional More

Daniel was amazing, he worked so hard and even stayed late to help me get into my new suv. He is Nothing but exceptional. He made me feel like family. late to help me get into my new suv. He is Nothing but exceptional. He made me feel like family. More