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Raceway Nissan - Service Center

N/A

3 Lifetime Service Reviews

6030 Sycamore Canyon Blvd, Riverside, California 92507

3 Reviews of Raceway Nissan - Service Center

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November 28, 2014

"slow service "

- gnomes.2010

This is my second time visiting the service department. Shame on me for returning because it is close to home. A repeat of slow service. First experience, I had an oil change on a weekday morning. My car sat at the free car wash for 35 minutes after waiting for my oil change. Today, my car is in for a new battery, oil change, and crankshaft replacement. My car has been up on the lifter for 60 minutes with no one even touching the car. So far, I have been here 3 hours without an ETA after I asked for one. I strongly recommend you go to the Nissan Service off the 91. Every time I go there, I get awesome service. I will not repeat today's mistake!

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Recommend Dealer
No
Employees Worked With
tony
February 20, 2013

"I was treated like a 2nd hand citizen. They didn't..."

- egb095

I was treated like a 2nd hand citizen. They didn't deliver my car when promised. No courtesy calls to inform me of my car status. No returned call after I left messages inquiring about my car's status. Lastly, there were no paperwork for the service performed on my car, the work was incomplete and they ignored me after I brought up my concerns about the service or lack of.

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Recommend Dealer
No
Employees Worked With
Several
May 22, 2012

"Came in for service and Erich took great care of me in a..."

- titaniumre

Came in for service and Erich took great care of me in a reasonable amount of time. I don't remember the service writers name, couldn't find it on the website, I know he is that last desk in the garage. He was very informative and knowledgeable about my service.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Erich Kaufman
1
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