This is my second time visiting the service department. Shame on me for returning because it is close to home. A repeat of slow service. First experience, I had an oil change on a weekday morning. My car sat at the free car wash for 35 minutes after waiting for my oil change. Today, my car is in for a new battery, oil change, and crankshaft replacement. My car has been up on the lifter for 60 minutes with no one even touching the car. So far, I have been here 3 hours without an ETA after I asked for one. I strongly recommend you go to the Nissan Service off the 91. Every time I go there, I get awesome service. I will not repeat today's mistake!