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Radley Acura

Falls Church, VA

4.8
970 Reviews
Call Dealership (703) 824-5700

5823 Columbia Pike

Falls Church, VA

22041

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970 Reviews of Radley Acura

June 07, 2023

I had a great experience and Brian was awesome helped me as much as I needed More

by stevensc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Jun 12, 2023 -

Radley Acura responded

Steven, we are truly grateful for this awesome review! We are thrilled that Brian was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 06, 2023

Great quick service, VIP treatment and great communication. Work done within one day. Thank you for your service! More

by Aangjeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 09, 2023 -

Radley Acura responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Radley Acura. If there is anything more that we can do, please come back and see us again. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 05, 2023

Everyone was very nice and pleasant! I would suggest making your waiting area more of a luxury for customers More

by Cristy
Recommend Dealer
Yes
Employees Worked With
I can not remember but call me and I ca
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Jun 09, 2023 -

Radley Acura responded

We appreciate you taking the time to share this review with us, Cristy. I am pleased that our staff was able to provide you with a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Jose Cabrera - General Manager

Helpful
June 05, 2023

Friendly helpful staff as always. Excellent estimate of wait time and good communication with a bright and clean waiting area More

by Bb78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Angulo
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 05, 2023

Vanessa was very helpful and did an excellent job coordinating the diagnostics to duplicate my vehicles issue. More

by GabeT
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thanks for your outstanding review, Gabe! I'm very happy to hear that Vanessa was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 05, 2023

I was very impressed with my initial call in fielded by Ms Smith. She answered my general questions and upon arrival introduced me to Roland Zizer my sales person. Both were very straight forward and eas More

by Michael.McGlaughlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jereis Smith and Roland Zizer
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Jun 05, 2023 -

Michael.McGlaughlin responded

This is from me- Mike

Helpful
June 05, 2023

Good service and very quick. I liked that I could make an appointment for the exact service I needed More

by Eve Lippert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Report | Print
Jun 08, 2023 -

Radley Acura responded

Eve, we appreciate your kind words about our service team. Thank you for choosing Radley Acura for your vehicle needs. Please let us know if there is anything else that we can assist you with. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 05, 2023

Professional, genuine, trustworthy efficient. Very friendly and courteous staff. Good follow-up. I always have a good experience with Radley Acura. I am usually able to get an appointment that fi More

by BluesHawk707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Jun 08, 2023 -

Radley Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 05, 2023

Easy to schedule and appointment. Fast service. Nice staffs. It has nice waiting area. Will schedule again. More

by Jancg_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry i am not good with names
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 05, 2023

Great customer service. They finished service on my vehicle in a timely fashion. I was very satisfied. More

by Kitagurl202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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