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Radley Acura

Falls Church, VA

4.8
947 Reviews
Call Dealership (703) 824-5700

5823 Columbia Pike

Falls Church, VA

22041

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947 Reviews of Radley Acura

June 05, 2023

Radley provides great service at a great price, on time, just as they had promised. More

by Jim Talley
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Gutierrez
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thank you for sharing your feedback, Jim! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. We look forward to working with you again soon! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 05, 2023

Great customer service. They finished service on my vehicle in a timely fashion. I was very satisfied. More

by Kitagurl202
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 05, 2023

Best service in the area! I always appreciate the customer service as well as the affordable costs More

by shaan016
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Jun 08, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 05, 2023

Everyone was very nice and pleasant! I would suggest making your waiting area more of a luxury for customers More

by Cristy
Recommend Dealer
Yes
Employees Worked With
I can not remember but call me and I ca
Report | Print
Jun 09, 2023 -

Radley Acura responded

We appreciate you taking the time to share this review with us, Cristy. I am pleased that our staff was able to provide you with a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, Jose Cabrera - General Manager

Helpful
June 04, 2023

They are genuine and really want to help you into the right car. Our 5th great deal at this dealership! More

by Yelena.barakh
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Jesse
Report | Print
Jun 07, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 02, 2023

Tony is our sales rep at Bradly Acura. We have been working with him since 2015 and since we have leased 3 Acuras from Bradly Acura. The sales/lease process has alwasy been smoth without More

by RobertF
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Nazir
Report | Print
Jun 07, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to Tony and the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 02, 2023

Fast and honest service, very professional and quick to diagnose my problem. Reasonable pricing. I'll certainly be back. More

by Scott.downen
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Jun 07, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 01, 2023

N/A Radley Acura is sufficient. We were able to get done what we needed too. More

by wendellbray51
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
Report | Print
Jun 06, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 01, 2023

Excellent service experience. Very professional. Service rep explained what their thorough inspection revealed. Cost of service was provided beforehand and all repairs explained. More

by frank73146
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
Jun 06, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
June 01, 2023

Good selection of cars. More important, a GREAT Service Department that will keep your investment running well for years. More

by Jack L.
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando Angulo. Best car service professional we have ever known. He is honest, attentive, service-driven. Just a great professional.
Report | Print
Jun 06, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

Helpful
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