Rallye Acura - Service Center

That's why I Love going to Rallye Acura for service! I made an appointment for service due to noise coming under the hood of my 2012 MDX. As I pulled my vehicle for service, I was greeted by a valet pers I made an appointment for service due to noise coming under the hood of my 2012 MDX. As I pulled my vehicle for service, I was greeted by a valet person. Then met with this young, knowledgeable and courteous service advisor, Keeyoung Moon. I explained to Keeyoung what's the problem and took my vehicle for service. He gave me a loaner which is a beautiful 2016 TLX... Love that car. Keeyoung told me he'll get back to me by the afternoon, and guess what? After an hour, I already got a call from Keeyoung and my MDX is fixed and ready to be picked up. These are the reasons why I love going back to have my vehicle(s) service st Rallye Acura. Staffs are knowledgeable, quick service, fix the issues and most important of all they treat their customers right. Thank you Rallye Acura! More

Excellent service Purchased a CL in 2003 and a TSX in 2010. The CL has 130K miles and the TSX has 61K. Friendly, professional service , with repairs done right. Deale Purchased a CL in 2003 and a TSX in 2010. The CL has 130K miles and the TSX has 61K. Friendly, professional service , with repairs done right. Dealership provides a relaxed and comfortable waiting area. Chad T. has been a great help and source of information over the last 10 years. Enza always makes things go smoothly. Larry l. More

Excellent Service and repairs done time timely fashion My car has been serviced by Rallye Acura for the last couple of issues I had. Keeyoung Moon took care of the scheduling promptly, listened to every is My car has been serviced by Rallye Acura for the last couple of issues I had. Keeyoung Moon took care of the scheduling promptly, listened to every issue I had and addressed it accordingly. Moon is very easy to work with and will tell you all your options for service. This is the only person I would bring my car to. Staff here is great and the service department does great work. If a problem is not fixed, they will fix it till its corrected. Speedy and excellent service from this dealer. I drive from Brooklyn to Long Island just for the service. That tells you something.. I have been to this service department many times but just found this page. Glad I did. Thanks Moon! More

Exterior Detail Chad the service assistant had recommended the detailing that Acura offers, i made my appointment on January 7th and was extremely pleased with the ex Chad the service assistant had recommended the detailing that Acura offers, i made my appointment on January 7th and was extremely pleased with the exterior detail, my car is black so it is very noticeable, i'm very pleased with the work and would do it again. Thank you service guys. Andrea More

Work was completed with in a minimal time. Arrived for routine scheduled maintenance on my RDX. Service agent Chad later advised me of two other potential problems that should be addressed. Cha Arrived for routine scheduled maintenance on my RDX. Service agent Chad later advised me of two other potential problems that should be addressed. Chad took the time and explained in detail, what my options are and the best way to rectify the problem(s). when comlpeted , their were no added surprises . I thank chad for his knowledge and direction. A real asset to Ralley Acura. More

Excellent job! Keeyoung Moon was professional. He got excellent experience and knowledge. Whenever I come to Rallye Acura I'm always satisfied with his high qualit Keeyoung Moon was professional. He got excellent experience and knowledge. Whenever I come to Rallye Acura I'm always satisfied with his high quality job. Thanks Keeyoung Moon. More

Professional I worked with Chad tammaro from servicesand Reza from sales and both guys were very upfront and professional to me I will give both 100% on their rati I worked with Chad tammaro from servicesand Reza from sales and both guys were very upfront and professional to me I will give both 100% on their rating Allan Alexander More

Quality, Honesty and Integrity I purchased a new MDX and luckily my first service experience was with Chad Tammaro. He is courteous, caring and honest and that's exactly what you I purchased a new MDX and luckily my first service experience was with Chad Tammaro. He is courteous, caring and honest and that's exactly what you need. Chad really takes the time to put you at ease and make you feel like part of the Rallye family. I have full confidence in Rallye Acura to handle all of my needs and that's because of the service and sincerity I have received from Chad. I hope that Rallye realizes how lucky they are to have him and that the reason I, along with many other customers I'm sure, will service here is because of him. He is the reason that we service with Rallye Acura. More

Sincere Service Purchasing an Acura was an easy decision, but service after the purchase is what keeps a customer. I've owned various new cars, including Jaguar & Cad Purchasing an Acura was an easy decision, but service after the purchase is what keeps a customer. I've owned various new cars, including Jaguar & Cadillac, I have never had a better service experience than at Rallye Acura, and it is all due to Mr. Chad Tammaro. Chad has assisted myself & my son with our cars in the past and I would always contact him if we needed service. I was in for service recently and as always was treated like I was part of the family. Chad was professional, courteous, sincere and followed up as he said he would, in a timely fashion. I work in the hospitality industry and know how valuable customer service is, it was when I saw him assisting other customers in the same manner as he treated me that I realized how fortunate Rallye Acura is to have such a capable person as part of their team. Complaints are so common, but praise is not. Please know that for my family Chad's efforts are the reason why we bring our cars to Rallye Acura. More

Great Service I have have owned over 4 acura's over the past 11 years. 3 I purchased from Rallye due to how great there service department is. The main reason we co I have have owned over 4 acura's over the past 11 years. 3 I purchased from Rallye due to how great there service department is. The main reason we continue to go back to Rallye Acura is because of one particular individual, Chad Tammaro. He is by far the best service representative I have ever had. I have been to many service departments over the years & Chad is a true asset to Rallye. I do not mind spending more money on service because I know Chad looks out for us. My wife & I never question his recommendations & I know Chad is honest & genuine. That is extremely hard to find today. He does not sell you fabricated services just to generate money. ( like some do) He will take his time explaining why & what needs to get done & is never pushy. If you have ever been to Rallye Acura you will see a line of people waiting for him. That speaks volumes on his reputation & work ethic. When we purchased our last car from Rallye We told Jay & Joe all of the above & hope chad gets the recognition he deserves . I told them both that Chad would make a great manager & deserves a promotion! Keep up the great work! K.N More