Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Disappointed with service. On August 7th I dropped my 2019 BMW X3 for service as it had some scratches on both front doors as well as the left passenger side back door. These sc On August 7th I dropped my 2019 BMW X3 for service as it had some scratches on both front doors as well as the left passenger side back door. These scratches were already on the vehicle when I picked it up the first time. I spoke with Carol and showed her exactly where the scratches were. I left the car and was given a loaner car. Carol said I would receive a call once the car was ready. That same day, late afternoon, I received a call from Carol who advised that I could either pick up the car that evening or the next day. I told her I would pick up the car in the AM. On August 8th at about 6:45 am I arrived at the dealership to pick up my car and turn in the loaner car. When they brought my car to me I checked the car to make sure all the repairs were done. The biggest scratches on the passenger back door were exactly the same. The service manager came out and saw the scratches and advised me that I would need to bring the car back again and they would repair it. He advised that Carol would call me to set up an another appointment On Friday late afternoon, August 9th my husband called to tell me that Carol had called him to set up an appt and he asked her to call me, which I received no call that day. The next day, Saturday, August 10 I had an appt with Terrence to go over the vehicle features again. When I arrived I saw Bobby who had sold me the vehicle. I told him what happened and that I had received no call to set up another appointment. Bobby advised me that he would reach out to Carol. It is now Sunday night and I’m a little disappointed and frustrated that no one has gotten back to me to set up another appt. I had also inquired about weather mats for the front and was given a price for two different kinds. I’m very disappointed that BMW would not through in the mats for their customers on a new vehicle. I will wait for a call to set up another appointment to drop off me vehicle. Thank you, Susan Azevedo More
Excellent Service. Had and insurance claim that was not straight forward. Carol Muniz in service department was fantastic in handling the details with the insurance co Had and insurance claim that was not straight forward. Carol Muniz in service department was fantastic in handling the details with the insurance company. The repairs to drive train of our BMX X-5 were done efficiently and professionally, The car drives beautifully following the repair. More
Turn in of car at lease return and some maintenance work due Was turning in 2017x3 for new leased 2019x3. Service was very helpful. Identified some maintenance work due now and arranged to do it before deliveri Was turning in 2017x3 for new leased 2019x3. Service was very helpful. Identified some maintenance work due now and arranged to do it before delivering the car to bmw finance. More
Great service! Bobby was extremely accommodating! He stayed late and made sure I was extremely comfortable with the purchase before I proceeded. I would recommend hi Bobby was extremely accommodating! He stayed late and made sure I was extremely comfortable with the purchase before I proceeded. I would recommend him to others. More
excellent I highly recommend Vito Alami. He was a pleasure to deal with. Anyone who is looking for a BMW should call him. I love my new car! I highly recommend Vito Alami. He was a pleasure to deal with. Anyone who is looking for a BMW should call him. I love my new car! More
Amazing experience Great service with great deals Robert took care of us he was great I would recommend to my friends and family. Loving it so far Great service with great deals Robert took care of us he was great I would recommend to my friends and family. Loving it so far More
Lease of New 2019x3 As usual dealership was excellent. In terms of inventory, in terms of sales assistance, in terms of finalizing lease and reviewing add on choices and As usual dealership was excellent. In terms of inventory, in terms of sales assistance, in terms of finalizing lease and reviewing add on choices and in delivery by Genius. More
Great Experience- The whole staff is friendly and professional. No high pressure sales. Service department is Top Notch. Bob Wachsman. Was excellent. He really went ab The whole staff is friendly and professional. No high pressure sales. Service department is Top Notch. Bob Wachsman. Was excellent. He really went above and beyond to find a particular 4 door BMW with a manual transmission that was a color my wife liked. Bob never gave up the search. We are the proud owner of a pre-owned certified 340 BMW that my wife loves. Thank you Bob. We will recommend Bob and The Rallye BMW of Westbury for any one that is seeking a great experience to buying a BMW. More
Great job My service advisor did an incredible job He made sure everything was properly done Before I arrived car washed and prepped and ready to go ! My service advisor did an incredible job He made sure everything was properly done Before I arrived car washed and prepped and ready to go ! More
Best experience ever Robert Chae- excellent salesman, knowledgeable, attentive , and kept his word. Alice Baer- it wAs a pleasure dealing with her and she is very per Robert Chae- excellent salesman, knowledgeable, attentive , and kept his word. Alice Baer- it wAs a pleasure dealing with her and she is very personable. We loved her way And she wAs very well spoken. We will never go to another dealer Ryan was an excellent genius. More