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Rallye BMW

Westbury, NY

4.7
5,504 Lifetime Reviews Review Dealership
While all of our routines have recently changed, one thing remains the same: our commitment to making your automotive experience as safe, comfortable, and seamless as possible. We have been preparing for the changing times, and are confident that our on-going improvements will continue to help us serve our community’s automotive needs. Our team is here for you and ready to provide the highest level of service, now and always. Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.

1 Brush Hollow Rd

Westbury, NY

11590

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December 05, 2003

"Walked into the dealership, was initially offered if I..."

- sirtiger

Walked into the dealership, was initially offered if I needed a salesperson. I said no, I was just looking. I was looking to buy a 5 series.

Finally when I needed a salesperson, it took quite sometime before someone finally came. They have very surly attitude and wasn't helpful at all. It appeared as though they didn't even want to sell cars. I took my business elsewhere... it was a shame that it took me FOUR BMW dealers later....all the way to New Jersey....to purchase my 540.

Don't buy from someone who don't care...when you need service in the future, it will come back to you somehow.

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April 21, 2003

"Recently, my brake light came on and i dropped off the..."

- Daverulz

Recently, my brake light came on and i dropped off the car at the dealership. This was friday, it is now monday and they still have not even looked at my car yet. For a loaner they wanted to give me this banged up piece of crap but knowing them, i decided not to take it because i know they would blame me for the damages when i returned the car. The guy said hed take another look in the back and low and behold! There was a mercury with 90 miles on it. They gave that to me for now but their service department is horrible. If you do deal with them dont talk to the service manager. Good Luck with these guys

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April 15, 2003

"This dealership has gone steadly downhill over the years...."

- Qwerty

This dealership has gone steadly downhill over the years. Have purchased 4 cars from them and just bought my 5th BMW from a different dealership. BMW sales department is rude and uncaring at best. Their attitude seems to be "take it or leave it" with no interest in the customer. The service department has their hands out for a tip each time you go in. Making an appointment is like getting an audiance with the pope. If you have tipped enough your car is ready same day, else expect to wait until at least the next day (I go the tipping route to get the faster service). I am a customer and also have a mercedes from their sister dealership and the only recommendation that I would give is STAY AWAY.

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April 02, 2003

"I just went for a test drive and to get some general..."

- RedBenzChic

I just went for a test drive and to get some general information and was treated with complete disrepect. First of all, the receptionist was on the phone with a friend, filing her nails, and chewing gum, all while I was standing there waiting to be greeted. She was on the phone for a good 5 minutes before acknowledging me. I asked to see a specfic car and the saleperson had the nerve to tell me to "go outside and look for myself". Needless to say, I purchased my new vehicle elsewhere.

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