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Rallye Motors

Roslyn, NY

4.8
4,486 Reviews
Welcome to Rallye Motors – Long Island’s premier Mercedes-Benz dealership located in Roslyn, New York. A proud member of the Rallye Motor Company, Rallye Motors has been dedicated to providing our customers with an exceptional automotive experience and serving the local communities since 1958.
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1600 Northern Blvd

Roslyn, NY

11576

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Showing 4,486 reviews

December 25, 2020

I always receive prompt and courteous service.Details I always receive prompt and courteous service. Details regarding visit area Keats provided, and promised return calls are always honored. Payment an More

by PAICOUNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Rallye Motors responded

Thank you for leaving us a great review! We are very glad to hear of your excellent experience and look forward to seeing you again in the future.

December 25, 2020

Excellent customer service. First time I met with another sales person and he was not helpful at all. I was very lucky to find Tom Walton and the whole buying process went very smooth. Tom is very friendly a More

by ALI Khan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Rallye Motors responded

Thank you for leaving us a great review, Ali! We are very glad to hear of your excellent experience and look forward to seeing you again in the future.

December 25, 2020

Katie is the best !! Very accommodating and always pleasant ! She is the best service person I’ve ever dealt with at any dealership on Long Island ! More

by STEPHANI121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Rallye Motors responded

Thank you for leaving us a review, Stephani!

December 25, 2020

They were able to fit me in to the schedule & took care of my issue. My Only wish was that the wait wasn’t so long. More

by AVSYCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Rallye Motors responded

Thank you for sharing your honest feedback.

December 23, 2020

Rallye motors in Roslyn is top notch. From sales sept to service and parts dept. we are always taken care of when we come to Rallye motors best staff ever More

by BLIV7900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene acker
Dec 24, 2020 -

Rallye Motors responded

Thank you for the great review! It is a pleasure to hear that our service team was able to assist you. We look forward to seeing you again in the future.

December 23, 2020

Pleasure working with Tom Walton. Very efficient and had all the paperwork ready at pickup. Fastest car delivery that I've encountered! Definitely recommend Rallye! More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Rallye Motors responded

Christine, thank you for the five-star review! It is our pleasure to assist you.

December 23, 2020

With an appt for today my car was not able to be serviced because u had a backlog. Was told I couldn’t get my car back until next week. I have been buy cars at Rallye for 40 years. I am not happy. The least More

by CSMAJM
Recommend Dealer
No
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Rallye Motors responded

Good afternoon. Thank you for bringing this to our attention. We would like to apologize for the inconvenience you have experienced, and would like a chance to make matters right for you. Please give me a call directly to further discuss. Kind regards, Rob Carlson 516-686-9033 rcarlson@rallyemotors.com

December 23, 2020

Vincent went out of his way to fix the problem, made sure I knew that there would be no problem in repairing my car.Thanks More

by willgpwr48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Rallye Motors responded

Thank you for recommending us, Will. We are glad to hear that Vincent was able to address your concerns. Thank you for being a Rallye customer!

December 20, 2020

One of the Receptionists was not friendly & seemed pre-occupied when helping me and another customer. She was rude when asking us to fill out Covid questionnaire. More

by LSINKY8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Rallye Motors responded

Good afternoon. Thank you for bringing this to our attention. Please know that we appreciate your business and would like to thank you for visiting Rallye Motors. We will be sure to discuss with members of our staff. If you have any further concerns, please do not hesitate to reach out to us. - The Rallye Motors Team

December 19, 2020

Service was performed expeditiously and efficiently. I had the car back when promised and was provided a loaner car during the service. My service rep, Rob Carlson, was clearly very professional and help More

by HOWARD.TEIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Rallye Motors responded

Thank you for the great review, Howard! We are happy to hear of your experience and thank you for being a Rallye customer!

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