Ramey Auto Group

Said they were giving me payoff for my trade, but when I asked for the breakdown of the numbers I found out they were rolling over negative equity which I said specifically that was a deal breaker for me be asked for the breakdown of the numbers I found out they were rolling over negative equity which I said specifically that was a deal breaker for me before even running the numbers and didn’t want to tell me. Also ran my credit at least 6 times when I said to only run it once because I was already approved with 1 lender and I didn’t want several inquiries. Now I have to start all over because they are untrustworthy. More

I took my vehicle here for extended warranty coverage I paid. Around 2000 dollars for. I had two problems. One was nearly everYTIME I stop at a red light I hear a water s Slushing sound in my dash I had paid. Around 2000 dollars for. I had two problems. One was nearly everYTIME I stop at a red light I hear a water s Slushing sound in my dash I had just heard this prior to pulling in this dealership. But the service person said they could not duplicate it. I had this same problem this time last winter and Ramsey's in rich lands VA said they changed some sensor in the dashboard. But the problem came back this winter. The second problem is when it is cold outside 20s to 40,s. When my temperature control is set at 70,s my car throws out cold air. This is what I told the service guy. Well when I picked it up. They stated they checked it out with a temperature sensor and it constantly put out 140 well on the way down the road going home I realized the temperature was set on high. They checked it on high. Whereas my problem is when it is set on 70,s during cold temperatures. I had stated when I brought it in that I had to put the control over 80 to get hot air. Just so happens last winter Ramsey's in rich lands VA checked this out also and argued then it was because the a!burnt air temperature inside WA near the same temp outside when I stated it happen during colder weather. The one thing I am dissatisfied with is I brought my car here and left with nothing. Fixed. I had to pay a diagnostic fee took half day to take it there and back and wait. After doing the same thong last year. They did not check it out under the conditions I told them. I paid all that money for an extended warranty they won't let me use. And my car had 77000 miles which looks like they putting me off till it expires and I'm stuck with the problem s More

After bought truck iv had 6 days and every thing breaking on it and they now say they not fixing. It was used but could help. All light now are on dash and they wont help me out when I just bought the truck. on it and they now say they not fixing. It was used but could help. All light now are on dash and they wont help me out when I just bought the truck. I now it was as is but I spent 20000 on truck.. The mirrors broke 30 min after leaveing the lot.. They fixing them . had be broke befor I bought... They detailed it badly .. More

Horrible. Just Horrible! I came to this dealership with over 12,000 saved up for a vehicle, but with little established credit due to being younger. The dealership forced me I came to this dealership with over 12,000 saved up for a vehicle, but with little established credit due to being younger. The dealership forced me to be the co-buyer on a car that was 20,300.00, and had me put someone else first on the loan. I had money for over half the price of the car, and was employed at the same job fulltime for over 6 years at that time. They also lied on the paperwork to the loan company (which I told them not to) which made us have a horrible time trying to fix it. I was also told the $300 extra on the vehicle was due to my credit history and an additional charge for me to pay. Then my credit was ran to additional banks (I have credit monitoring) after we already had the vehicle, and signed the loan papers due to their lying. All without my permission of course. These people was crooked in every way possible. I WILL NOT do business here again, and my credit is awesome now. You violated Fair Lending Acts and could had been sued. Thanks to your company I studied on loans so much that I now work in that field. More

Worst salesman Drove over 2 hours each way to look at a truck that had "plenty" of room for negotiation, sales manager would only come off a little. Walked outta tha Drove over 2 hours each way to look at a truck that had "plenty" of room for negotiation, sales manager would only come off a little. Walked outta that place. Sales guy didn't even know engine size of truck I was looking at! More

RUN!!! Worse car buying experience ever!!!! Finance Manager messed up contract, had to resign a month later. Credit report was hit over 15 times over the cou Worse car buying experience ever!!!! Finance Manager messed up contract, had to resign a month later. Credit report was hit over 15 times over the course of 2 months. Have had the car 3 months and still no tags. Decided to return for some crazy reason for a scheduled oil change. Waited an hour and twenty minutes to be told they were overbooked and it would at least be another 30 minutes and that is with an appointment. Run!!!! I purchased cars here in the past, it is not the same Ramey. Learn from my mistake!!! More