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Ramsey Subaru of Des Moines
Urbandale, IA
2,546 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,546 reviews
December 29, 2020
The follow up communication that was promised did not occur. I was to hear back from the service department. (The parts (Donovan)department communicated well.) occur. I was to hear back from the service department. (The parts (Donovan)department communicated well.) More
by ekoufer
Employees Worked With
Donovan , Steve Eastman
December 28, 2020
If Jim were a Unicorn he would have two horns! It is such a rarity to find someone in sales that is extremely knowledgeable, helpful and patient; all traits which Jim possesses. He was an absolute deli such a rarity to find someone in sales that is extremely knowledgeable, helpful and patient; all traits which Jim possesses. He was an absolute delight to work with and always made sure my wife was comfortable and confident in the car she was looking to purchase. Jim went above and beyond and also called and emailed us days and weeks after our purchase to make sure we did not have any other questions or needs! #JimforMayor More
by ranallo2002
Employees Worked With
Jim Fenimore
December 28, 2020
Paul is great to work with. We have purchased 3 cars from him for our family. We have always walked away happy with our purchase & feeling like we got a fair deal! him for our family. We have always walked away happy with our purchase & feeling like we got a fair deal! More
by Stephanie Bayse
Employees Worked With
Paul Moser
December 27, 2020
Damage from the poor misfortunate raccoon was erased thanks to the collision 💥 center. I got my new car back to its new car look. Ramsey does it again. thanks to the collision 💥 center. I got my new car back to its new car look. Ramsey does it again. More
by BENNETTS0
Verified CustomerEmployees Worked With
Mitch Williams
December 25, 2020
Was having trouble with the electronics in the car they fixed it gave me a loaner meanwhile and fixed it overnight was wonderful. Thank you thank you guys have a safe and joyous new year. fixed it gave me a loaner meanwhile and fixed it overnight was wonderful. Thank you thank you guys have a safe and joyous new year. More
by TRISHBITTENGER
Employees Worked With
Jerry Vansickel
December 25, 2020
I will Be taking my car into the dealership for the third time next week to fix a problem that still isn’t fixed. They have promised me twice that it was. Jerry is very helpful and has promised to make it ri time next week to fix a problem that still isn’t fixed. They have promised me twice that it was. Jerry is very helpful and has promised to make it right. I am sincerely hoping that he does. Not all service representatives are doing a good job of keeping their masks on while there are customers in the garage. More
by TLMORRIS772
Employees Worked With
Jerry Vansickel
December 24, 2020
My salesman is simply awesome to work with. Will continue coming back as long as he’s there! He was always honest and quick to respond to me whenever I would send him questions coming back as long as he’s there! He was always honest and quick to respond to me whenever I would send him questions More
by CORDOVERTON
Employees Worked With
Kim Freeborn, Jake Scent
December 23, 2020
Needed to bring vehicle due to a recall. Scheduling was easy. Chose to wait. Area was comfortable & appropriately spaced for COVID. Employees were very helpful. easy. Chose to wait. Area was comfortable & appropriately spaced for COVID. Employees were very helpful. More
by LJMACJ
Employees Worked With
Don’t recall specific names, sorry.
December 22, 2020
Service was great. I called at 5:11pm and got in the next day. They diagnosed the problem and notified me right away. Since it was the transmission they needed more time to work on it. Loaned me a car for th day. They diagnosed the problem and notified me right away. Since it was the transmission they needed more time to work on it. Loaned me a car for the weekend. It was done Monday afternoon. All this just before Christmas. More
by LPCBUTLER
Employees Worked With
The van driver , Jerry Vansickel
December 22, 2020
I have had nothing but great service. Jerry does a great and fantastic job. I never have to worry when I take my vehicles in for service. Have felt safe going in during COVID times and the do a great job and fantastic job. I never have to worry when I take my vehicles in for service. Have felt safe going in during COVID times and the do a great job making everyone feel safe More
by RamseyFan
Employees Worked With
Jerry Vansickel
