When I purchased my 2017 Outback from Sam it was a fantastic experience. I greatly enjoy this vehicle. I now wondered, "How will they treat me in the Service Department"? I came in for my oil change and tire rotation today. The Service Manager, DC, examined my vehicle and Cory took it to the service bay with no time wasted. Service Consultant, Stephen was the ultimate gem of my visit. He treated me with great respect and I watched him handle other service appointments. He also was very personable with these customers. I am a bit finicky with my vehicle and Stephen answered all of my questions. To my surprise, he also had the service team change my interior air filter to make sure that the airflow stayed consistent in this extremely hot weather.
This is what the Randall Noe group should continue to do...hire people like Stephen! Thanks again, Mr. Noe. I would love to offer this type of testimony on one of your upcoming marketing projects and media spots.
Every day is a new day and I will be back at Randall Noe for my vehicle needs!