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Rapids Honda

Coon Rapids, MN

4.4
2,672 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,672 reviews

January 11, 2021

I came in to get some routine things done to my, car rotating the tires and an oil change. Everyone is very professional and nice. More

by MJSBODNIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Jan 11, 2021 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 11, 2021

I had roof rails and crossbars installed. The postcard I received for 20% off accessories prompted me to get this taken care of sooner rather than later. I am satisfied with the result! More

by katmil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Jan 11, 2021 -

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 09, 2021

Not service related. It was nice to see majority of the staff wearing a mask with nose covered. There has been times many staff have their nose out over the masks. Making it feel, they were more concerned More

by andover304
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Jan 10, 2021 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience working with Marlin! Congratulations on your new SUV! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 08, 2021

This is our second vehicle purchased from Rapids Honda. Went in for an oil change, end up trading up. They made a deal I couldn’t refuse. Great vehicles and Great buying experience! More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kristina Andriyesh
Jan 08, 2021 -

Rapids Honda responded

Thank you, John, so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 08, 2021

Nice people, very helpful, understanding, listened to my needs well, worked hard for me. Patient, nice clean facility, enjoyed the hot chocolate while waiting for finance More

by pmhanf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Kristina Andriyesh
Jan 10, 2021 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 07, 2021

It is great place with friendly staff. Very comfortable clean customer lobby. Parts Department is great and very helpful. Only complaint we have is the car was does not do a good job. A lot of soap and spo More

by djmcgowan0675
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa
Jan 07, 2021 -

Rapids Honda responded

Thank you for sharing your experience with us. We truly appreciate your feedback and hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 07, 2021

Brought van in for recalls and estimate on broken headlight. We were never told recalls were not fixed due to not having materials.found that out on the print out. Fixed auto start but found out the More

by harleypotts
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn Richter
Jan 24, 2021 -

Rapids Honda responded

Harley, we take our customer feedback very seriously, and I would appreciate the opportunity to address all of your concerns further. I look forward to speaking to you soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 07, 2021

I have been servicing at Luther since Rapids Honda is near to where I live started going to this location but I am very disappointed with the quality of service they provide. Very poor customer service. More

by shreekanth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Zastrow
Jan 24, 2021 -

Rapids Honda responded

Please accept our apologies for falling short of your servicing expectations. We work diligently to provide top-notch customer service and will definitely use your review to work harder to achieve our goal. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jan 24, 2021 -

shreekanth responded

Thank you!

January 07, 2021

Thanks for finding us a deal. That’s the service we appreciate rather than searching discount tire places, they made it one/stop shopping. Thanks’ More

by jillejohns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 08, 2021 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our sales team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 06, 2021

They did an excellent job solving my alternator issue that the previous dealership failed on. Chad Zastrow was very professional and kept at it until we finally located the problem. He was easy to commun More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 06, 2021 -

Rapids Honda responded

Ben, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments withChad and our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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