Ray Catena Lexus of White Plains

Painless This is the third vehicle we have purchased through the Catena group, and our second Lexus. The entire process from the GM, John D (true class act) t This is the third vehicle we have purchased through the Catena group, and our second Lexus. The entire process from the GM, John D (true class act) to our very patient and professional sales representative Fabio Villa has been exceptional. Joellis Cortorreal along with Fabio took time to explain every aspect of the vehicle. Our service advisor Jimmy Tepelidis even stopped in to offer any assistance. They have proven once again that consistency in service is the key to retaining customer loyalty. On a side note, Fabio even offered to come in on his day off if needed to deliver the vehicle in order to accommodate our schedules. More

Friendly, Professional & Efficient I just leased my 3rd & 4th Lexus. As far as professionalism, courtesy and responsiveness, I can't imagine getting having a better car buying experien I just leased my 3rd & 4th Lexus. As far as professionalism, courtesy and responsiveness, I can't imagine getting having a better car buying experience. More

Easy with Fabio Buying a car is usually no easy task There's so many questions you have to ask Getting straight answers and negotiating a price Can be dauntin Buying a car is usually no easy task There's so many questions you have to ask Getting straight answers and negotiating a price Can be daunting and stressful and not very nice However, dealing with Fabio relieves the stress As sincerity and knowledge he does possess He treats his clients with the respect they are due Not wanting to take advantage of you No haggling, bickering for every nickel and dime. Agreeing on the deal didn’t take too much time. He presented the deal in a fair and agreeable way So that we were quite pleased at the end of the day So thank you Fabio for making it easy When buying a car without feeling queasy. H & I ps: The GS350 is terrific also. More

Best Car Buying Experience The showroom experience is warm and professional as soon as you set foot inside. My salesperson, Fabio Villa, was very knowledgeable and balanced in h The showroom experience is warm and professional as soon as you set foot inside. My salesperson, Fabio Villa, was very knowledgeable and balanced in his discussion of the Lexus RX 350 we were looking at along with some competing models we were contemplating. We were offered an immediately fair price with no sales pressure. This is the model that all dealerships should emulate. I would strongly recommend working with Fabio, you will be pleased. More

Great Salesperson and prompt and courteous service Our salesperson, Fabio Villa, was very professional and very very patient. He spent an inordinate amount of time with us explaining every detail of t Our salesperson, Fabio Villa, was very professional and very very patient. He spent an inordinate amount of time with us explaining every detail of the auto and answering every question that we asked. We feel very lucky that we chose the dealership and that we had such an excellent salesperson. More

A+++++ Experience My sales consultant Fabio is the best. His no hassle, laid back, patient approach was just what I needed. Especially considering I was so indecisive. My sales consultant Fabio is the best. His no hassle, laid back, patient approach was just what I needed. Especially considering I was so indecisive. More

New Car Great customer service. Very impressed with the dealership. Dealt with Tim Feighery and he was extremely helpful and knowledgeable. No pressure. He ma Great customer service. Very impressed with the dealership. Dealt with Tim Feighery and he was extremely helpful and knowledgeable. No pressure. He made the process painless ! More

Fabio Villa great salesman Fabio is an excellent salesman from a knowledge perspective and from a customer services perspective. I would highly recommend him to anyone looking t Fabio is an excellent salesman from a knowledge perspective and from a customer services perspective. I would highly recommend him to anyone looking to buy or lease a lexus. More

Review of Lexus of White Plains We purchased a precertified RX 350. The salesman, manager, and IT specialist were extremely knowledgeable, patient and helpful. We knew what we wante We purchased a precertified RX 350. The salesman, manager, and IT specialist were extremely knowledgeable, patient and helpful. We knew what we wanted and they were able to match our preferences with an excellent car. We appreciated the attention and professional manner of everyone there. More

Amazing If you are interested in getting a Lexus only go to Lexus of White Plains! I knew I wanted the nx, I called every dealership in Westchester and Connec If you are interested in getting a Lexus only go to Lexus of White Plains! I knew I wanted the nx, I called every dealership in Westchester and Connecticut and it was a total waste of my time. Then I called white plains Lexus and starting dealing with Fabio. He always got back to me when he said he would, even on his days off (which I greatly appreciate!). He got me a great price on my new nx and had answers to all my questions. He really made the whole process easy. Don't waste your time calling anyone else or any other dealership, do yourself a favor save yourself the headache and call Fabio at white plains. More