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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
466 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 466 reviews
Verified Customer
Helpful February 28, 2024
The staff here is always top notch, the service advisors are always willing to help. Patrick always tries to go above and beyond, even when he was not feeling good that day and also having an extremely lon are always willing to help. Patrick always tries to go above and beyond, even when he was not feeling good that day and also having an extremely long and tough day. He was able to keep his composure and helped and answered all of my questions. Unfortunately, the repair was extremely expensive in my opinion, for something that is a known issue with my particular vehicle and also a known issue with Chrysler, I had no choice but to get this repaired again for the second time after 6 years.. The heartbroken part of it is about 35 minutes into my drive home. My check engine light came on and now I have to take my truck back again to find out why the check engine light is on. More
by cwinter29
February 24, 2024
As I stated in my text response that you sent me, your technician managed to kick and scuff not only the driver side door panel, but the passenger side as well. I imagine he got the passenger side when he technician managed to kick and scuff not only the driver side door panel, but the passenger side as well. I imagine he got the passenger side when he was taking the the wheel lock from the glove box, which he didn't bother putting back. I bought the vehicle new and would like to keep it looking that way. I don't think it's too much to ask for the tech to get in and out of my vehicle without damaging it. I also don't think this will make it on your website, it seems you only post good reviews. More
by aaron.myers1
Employees Worked With
Crissy?
February 23, 2024
Awesome with everything at service desk. Only thing is takes to long for oil change. If have car for that long should clean car better. Only thing is takes to long for oil change. If have car for that long should clean car better. More
by brkhuen
Employees Worked With
Service
February 19, 2024
Service was excellent and Patrick took care of all of necessary and recommended work on my truck at 75000 miles. necessary and recommended work on my truck at 75000 miles. More
by cregan0
Employees Worked With
