Ray Laethem Chrysler Jeep Dodge Ram

The service was good. It just takes too long for the process. I think if you drop your car off at an appointment time they should get started on it right away. It just takes too long for the process. I think if you drop your car off at an appointment time they should get started on it right away. More

Beverly made my experience truly amazing was very understanding and just all-around a wonderful person understanding and just all-around a wonderful person More

I received first-class service from Nick and his associates at Ray Laethem. They gave me excellent value for my 2018 trade-in and got me into a new 2023 Jeep. They found me the perfect model with th associates at Ray Laethem. They gave me excellent value for my 2018 trade-in and got me into a new 2023 Jeep. They found me the perfect model with the options I wanted. The purchasing process was efficient, thorough, and cordial every step of the way. This team shows pride in the vehicles they sell and are open, honest, and attentive to their Grosse Pointe customers. Thank you for another enjoyable shopping experience. More

The team at Ray Laethem is always kind. The mechanics always are respectful to the needs of the car and leave exactly as I gave it to them. They always try their best to address my concer The mechanics always are respectful to the needs of the car and leave exactly as I gave it to them. They always try their best to address my concerns, respectfully! More

Jeff is a wonderful sales associate! Extremely knowledgeable. Courteous, and helpful. Great experience! Definitely recommend dealership to others Extremely knowledgeable. Courteous, and helpful. Great experience! Definitely recommend dealership to others More

Dealership is awesome. Kept me updated. We still need car rentals. Whe I got my vehicle back it was clean and service was as expected. Kept me updated. We still need car rentals. Whe I got my vehicle back it was clean and service was as expected. More

Matt is one of the service managers at Ray Laethem, he continues to be an exceptional liaison between me and the service technicians. Matt always provides prompt consistent updates on the progress of my continues to be an exceptional liaison between me and the service technicians. Matt always provides prompt consistent updates on the progress of my vehicle's repairs_ ensuring I am fully aware of any anomaly that would impact the "time" to completion or additional "cost" of repairs. The service team overall is friendly and attentive. And if you have a quick repair and choose to wait for your vehicle, the new Customer Service Lounge is a nice place to be, complimentary coffee and snack are a nice added bonus. More

good sales lousy service department wayr to slow and very difficult to get good prompt servive even for minor repairs ie oil change difficult to get good prompt servive even for minor repairs ie oil change More

This was one of the best experiences I have ever had in leasing a new vehicle. The salesperson, the sales manager and the person on met with regarding protection were all excellent and I love my vehicle. leasing a new vehicle. The salesperson, the sales manager and the person on met with regarding protection were all excellent and I love my vehicle. More

Friendly greeting. Helped me right away (I had a reservation for an oil change) Did the work quickly and checked me out so I could be on my way Helped me right away (I had a reservation for an oil change) Did the work quickly and checked me out so I could be on my way More